Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(4,326 Reviews)
Rating breakdown 4,326 reviews
5 Stars
3,069
4 Stars
853
3 Stars
244
2 Stars
65
1 Star
95
52%of customers recommend this product.
(
56 out of
108)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
It’s amazing
on January 13, 2024
Posted by: Aidee T
Every mom needs this item. It's the best thing ever.
Response from babybrezza.comBy Baby Brezza Team, January 15, 2024
Thank you for your amazing review.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Efficient
on January 13, 2024
Posted by: Anne kathrine F
It looks efficient. Although the plastic material seems a bit fragile.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Saves time but...
on January 23, 2024
Posted by: Romell S
This saves time but it doesn't have the space to fully break down its 4 bottle capacity. That means keeping parts together which means periodically washing by hand and using another sterilizer.
Even when keeping bottle parts together it's a bit of a hassle to make sure things don't fall out or over before closing the unit and starting the wash cycle.
We use 8 bottles a day and end up hand washing some of the parts and using a separate sterilizer.
We can't decide if two sterilizers would be better or our correct sterilizer/wash pro.
But definitely better than washing by hand and boiling bottles.
Just a bit bigger and this could easily be a true game changer.
Even when keeping bottle parts together it's a bit of a hassle to make sure things don't fall out or over before closing the unit and starting the wash cycle.
We use 8 bottles a day and end up hand washing some of the parts and using a separate sterilizer.
We can't decide if two sterilizers would be better or our correct sterilizer/wash pro.
But definitely better than washing by hand and boiling bottles.
Just a bit bigger and this could easily be a true game changer.
Response from babybrezza.comBy Baby Brezza Team, January 23, 2024
We appreciate your detailed feedback and understand the challenges you've encountered with the capacity. Your insights are valuable as we continuously strive to enhance our products. We're committed to ensuring your experience meets your expectations. Thank you for being a part of the Baby Brezza family!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Leaves a lot of residue.
on January 26, 2024
Posted by: Nev
from Long Beach, CA
Overall I’ve been using this product for 3.5 months now and I definitely think it’s not worth the money! In order for it to do a good job cleaning the bottles I have to use a brush and wash the bottles first and then put them in the Brezza washer. If I don’t do that then it does not remove the milk residue. It also leaves residue from the tablet so sometimes I have to wash it again after it comes out. I was really hoping to like this product because I exclusively pump and use bottles for my baby but I’m very disappointed in my purchase!
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, January 30, 2024
We're sorry to hear about the challenges you've faced with our Bottle Washer Pro. We appreciate your feedback. We find that residue can remain on the bottles if you are using hard water. We recommend switching to distilled to ensure a residue free cleaning. Your satisfaction is our priority, and we're here to help address any issues you may have. Don't hesitate to contact our customer care team for assistance.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Life saver
on January 28, 2024
Posted by: Kaitlyn W
Since I have been exclusively pumping this washer has been a life saver. Not only for washing and sterilizing pump parts and bottles efficiently and in a timely manner but for also eliminating dry hands!
Response from babybrezza.comBy Baby Brezza Team, January 30, 2024
We're thrilled to hear that our washer has been a life saver for you, making the pumping journey more efficient and preventing your hands from drying out. Thank you for choosing Baby Brezza!
Written by a customer while visiting babybrezza.com
Customer Rating
5
AMAZING
on February 1, 2024
Posted by: Ally H
This has made my life SO much easier. So easy and bottles are spotless!
Response from babybrezza.comBy Baby Brezza Team, February 2, 2024
We're delighted to hear that our bottle washer has made your life easier, leaving your bottles spotless! If you ever need further assistance or have questions, feel free to reach out. Thanks for choosing Baby Brezza!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Doesn't Work!! Waste of money.
on February 1, 2024
Posted by: Lilli M
from Oregon
I have so many issues with this product. It is so overpriced and does not do its job.
Here's everything wrong with it:
1. It doesn't clean. If I do not scrub bottles prior to using the machine they do not come clean. They come out foggy and still have residue.
2. It does not dry. I have to run 2 dry cycles to get them totally dry. I use dr.browns bottles and even the small 4oz ones are still wet after a 88 min cycle.
3. My pump parts don't fit. I use a medela pump and the pieces do not fit inside.
4. You still have to clean the small dr. browns pieces!
5. I have gotten several error codes (5 total) and have had to clean and rerun the machine to get it to work. After the last error code finally stopped working.
6. It is a very long cycle. I wouldn't mind the length if I only had to run it once. But seeing as I have to run an extra dry cycle it takes over 2 hours to get a dry bottle.
1. It doesn't clean. If I do not scrub bottles prior to using the machine they do not come clean. They come out foggy and still have residue.
2. It does not dry. I have to run 2 dry cycles to get them totally dry. I use dr.browns bottles and even the small 4oz ones are still wet after a 88 min cycle.
3. My pump parts don't fit. I use a medela pump and the pieces do not fit inside.
4. You still have to clean the small dr. browns pieces!
5. I have gotten several error codes (5 total) and have had to clean and rerun the machine to get it to work. After the last error code finally stopped working.
6. It is a very long cycle. I wouldn't mind the length if I only had to run it once. But seeing as I have to run an extra dry cycle it takes over 2 hours to get a dry bottle.
For as expensive as it is I expected it to do its job - clean and dry bottles. I am very disappointed. I am out the money and still have to wash bottles by hand.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, February 2, 2024
We're truly sorry to hear about the challenges you've faced with our bottle washer. This isn't the experience we want for our customers, and we appreciate your detailed feedback. Our customer service team is here to assist you with these issues. Please reach out to us with your order details and the specifics of the problems you've encountered, and we'll do our best to address each concern. Thank you for bringing this to our attention, and we're committed to ensuring your satisfaction with our product.
Written by a customer while visiting babybrezza.com
Customer Rating
3
Not great for Nipples or Breast Pump Parts
on February 9, 2024
Posted by: LizzyLizLiz
from Los Angeles CA
I love the washing capabilities, definitely works well for bottles and bottle caps. It does not work well with bottle nipples and leaves them with a residue which makes nipple look cloudy. Same for the pump parts, leaves a weird film which is hard to remove because of sterilization afterwards. See photos.
I would recommend this to a friend!
Response from babybrezza.comBy Baby Brezza Team, February 16, 2024
Thank you for sharing your feedback with us. We're glad to hear that you're satisfied with the washing capabilities of our bottle washer. However, we're sorry to hear about the issues you've encountered with bottle nipples and pump parts. Your experience is important to us, and we're committed to ensuring that our product meets your expectations. With regards to the residue, we recommend trying to switch to distilled water as the residue can be affiliated with hard water. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We're here to assist you.
Written by a customer while visiting babybrezza.com