Customer reviews from Samsung US
Samsung - 31 cu. ft. 4-Door French Door Smart Refrigerator with Dual Auto Ice Maker - Fingerprint Resistant Stainless Steel
Average customer rating
3.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
15
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
7
80%of customers recommend this product.
(
16 out of
20)
Customer Reviews for Samsung - 31 cu. ft. 4-Door French Door Smart Refrigerator with Dual Auto Ice Maker - Fingerprint Resistant Stainless Steel
Customer Rating
5
A Stellar Addition to the Kitchen
on December 1, 2023
Posted by: JakeK2
from Lincoln
[This review was collected as part of a promotion.] This Samsung fridge has a total game-changer for my daily routine. This refrigerator doesn't just keep things cool; it adds a touch of modern elegance to my kitchen while incorporating some seriously innovative features.
First off, the space is a blessing. With a generous 31 cubic feet of storage, this fridge accommodates all my grocery hauls with ease. The French door design not only looks sleek but also provides convenient access to both the fridge and freezer compartments – no more rummaging around to find what I need.
The FlexZone drawer is a standout feature for me. It's like a designated haven for snacks or items with specific temperature needs. The adjustable settings make it a versatile storage solution for everything from deli meats to beverages, allowing me to customize the space according to my needs.
The LED lighting inside is a fantastic touch, providing excellent visibility and making it a breeze to locate items, even in the corners.
The LED lighting inside is a fantastic touch, providing excellent visibility and making it a breeze to locate items, even in the corners.
Now, let's talk tech. The 2-Minute Door Alarm is a handy feature that alerts me if the fridge doors are left open, preventing energy waste and keeping my groceries at the optimal temperature. The SmartThings App integration is a game-changer. I can monitor and control the fridge from my phone, check its contents and even receive alerts.
The fingerprint-resistant surface is a small yet appreciated detail, keeping the fridge looking sleek and clean despite daily use. Plus, the ice and water dispensers, along with the autofill water pitcher, add a layer of convenience to hydration.
In conclusion, this fridge is not just an appliance; it's a lifestyle upgrade. With its spacious design, innovative features like the 2-Minute Door Alarm, SmartThings App integration, and fingerprint-resistant surface, it has become the centerpiece of my kitchen. If you're looking for a refrigerator that combines style with smart functionality, this model is a top contender. I'm a satisfied customer enjoying the elevated experience this fantastic appliance brings to my everyday life!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Always room for more
on December 1, 2023
Posted by: sunonmyparade
from Tulare
[This review was collected as part of a promotion.] Only con I really have is that the freezer is much smaller, but I understand that we are giving up the freezer space in exchange for the bigger ice trays and way more fridge space. I was able to transfer about 70% of my previous freezers contents into this one. Since we have a backup freezer this was not a big deal to us but if this is your only freezer it is definitely something to keep in mind. I also did not have a simple time figuring out the "tech" side of the fridge. I had a difficult time trying to set up the SmartThings app and finding a more detailed manual to explain to me what some of the features (like power freeze and the SmartGrid) were. The three different QR codes in the fridge were a little confusing and I still have not figured out how to connect the fridge to my electric company so I will have to see how customer service can help. Overall we are VERY happy with this appliance and once we get the hang of the SmartThings i know our opinion will only improve.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Fridge!
on December 1, 2023
Posted by: Justgreen
from Parma Hts
[This review was collected as part of a promotion.] Plenty of space in this fridge for all your needs. I like the ice options. The ice bites are great for making daiquiris and don't tear up the blender blades like larger cubes sometimes do. Lots of door room for condiments or items that need to be grabbed quickly. Temperatures can be changed in the app if necessary but definitely keep things cool or frozen once you decide your perfect setting. I like the outside stainless. It just takes a quick wipe to remove any spots. This is a great fridge for anyone looking to replace an older model.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very impressed
on December 1, 2023
Posted by: jensfasho
from Tulare
[This review was collected as part of a promotion.] This refrigerator goes great with toddlers! We have had it for a few weeks and zero smudges so far since it has a fingerprint resistant surface. It is also nice having the peace of mind that we won't have warm food due to a door being left open since it has a timer alarm. It's also nice being able to quickly freeze meat with the power freeze option. Love it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Huge fridge, beautiful exterior
on December 1, 2023
Posted by: louise0706
from Norman
[This review was collected as part of a promotion.] So far we are loving this new Samsung refrigerator. The outside is sleek and shiny, just gorgeous! I really like having the ice and water inside the refrigerator! It is a bit less convenient, but it also means there will be no nasty hard water stains to scrub away from the fridge door and it makes the kitchen look cleaner and much more modern. The capacity of this fridge is impressive and the shelves and door bins are numerous and placed well. It's nice to have so much room in the doors compared to our old fridge. This is our first French door fridge and I LOVE the design. The access you get being able to open both fridge doors on top is life changing! No more games of Tetris trying to fit everything in like we had to with our side by side! The two kinds of ice are nice as the smaller ice bites are easier to fit into narrow necked sports bottles. The ice bites aren't a different kind of ice, not crunchy pellet ice unfortunately, but nice nevertheless. This fridge is BRIGHT! The led lights in this thing are wonderful, no more fumbling around in the dark trying to find things in the back of the fridge! Hubs and I are getting older and our declining eyesight really benefits from all the led lighting. I appreciate the door alarm as well, we don't always get the doors completely closed and this lets us know when it's open. We also get notifications on our phone which is wild! The Samsung app for this fridge is full featured with all sorts of data right at your fingertips. You can turn the ice on and off, see energy use data, keep inventory on the contents of the fridge and even gives meal suggestions based on what you have in the fridge. Genius! Also from the app, you can control the power freeze and power cool functions of this fridge. We haven't had much day to day use of these two features yet but I'm certain we will. We have tried them out though they are impressive. They bring down the temp in the fridge and freezer quite strongly and rapidly! I love how quietly this fridge runs, it barely makes any noise at all which is a nice change from our old side by side. So far we have no complaints and we are really loving this beautiful new Samsung fridge! We have truly enjoyed exploring all its features and can comfortably recommend it based on our experiences thus far.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Its Good Refrigerator at budget price
on July 23, 2024
Posted by: RamCh
from Tracy, CA
[This review was collected as part of a promotion.] Its Good Refrigerator at budget price
Good options: Door alarm, meat option, ice dispenser
Not Needed: frozen
Good options: Door alarm, meat option, ice dispenser
Not Needed: frozen
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the 2 drawer freezer for easy access to items
on July 25, 2024
Posted by: satisfied
from Ft. Lauderdale, FL
[This review was collected as part of a promotion.] extremely happy with this 4-Door French Door Refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Product, Horrible Customer Service
on August 12, 2024
Posted by: Josh
from Quincy MI
Good Morning Oscar!
We spoke last Friday, during which you assured me that I would receive my credit code within 24 hours. Unfortunately, as I had anticipated, I have yet to receive it. I mentioned on Friday that I might have to follow up today due to my growing concerns about Samsung's ability to fulfill their commitments, and it seems my concerns were justified.
Throughout this entire process, Samsung has consistently fallen short of expectations, and as a result, I have been without a refrigerator for nearly three weeks now. This delay has not only been inconvenient but has also prevented me from even beginning the process of ordering a replacement.
Could you please provide me with an update on when I can expect to receive the credit code? Your prompt response would be greatly appreciated as I am eager to resolve this issue.
Thank you for your attention to this matter.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 12, 2024
We appreciate you informing us about this. Let's help you out, Josh.
We would like to speak with you personally to give updates regarding your query about the credit code.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147431856, to help our team pull up your information.
Have a great day!
^Chrystel
We would like to speak with you personally to give updates regarding your query about the credit code.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147431856, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US