Customer reviews from brother-usa.com
Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
75
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
8
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Customer Rating
2
Hopeful
on February 28, 2023
Posted by: Rich
from North Carolina
This MFC-J6955DW is a replacement for my 3rd defective MFC-J6945DW. This model has an updated printhead from the previous model and I hope it lasts longer. The design and features are just what I need. Initial functionality is acceptable and initial print quality is good.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Well Designed Printer!!!
on March 2, 2023
Posted by: Fred E
from Georgetown Texas
This printer is excellent for printing multiple size sheets, including 11x17 for engineering drawings. With it's multiple trays, it can provide automatic document feeding for different size drawings (one does not have to manual feed 11x17 sizes as other large format printers require). Setup was very easy.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Overall High Volume Printer
on March 9, 2023
Posted by: Paul B
from Indio, CA
This is an updated version of a printer that I have elsewhere. Not the best for pictures, but a great printer for everyday use. The ability to double side copy with one pass is great for our needs, and it prints relatively quickly. Cost per copy is reasonable and the high volume ink wells provide for many pages before replacing.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good Printer, Lousy software
on March 9, 2023
Posted by: JayB
The printer itself is very good. What is horrible is the software that drives it. I don't know if they are just not supporting Windows 10 or not.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 13, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some software issues with your Brother MFCJ6955DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Scanner/ Printer
on March 12, 2023
Posted by: Gdaddy
It's my second Brothers MFC & this one is also an excellent large 17"x11" scanner/ Printer
Written by a customer while visiting brother-usa.com
Customer Rating
3
Emails
on March 22, 2023
Posted by: Rebecca
from Rio Rancho NM
I had a hard time printing from my phone. I can now print but I can't print emails from my phone. I have to get on the computer to print emails. It's annoying. Once I got it setup it prints nicely.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 22, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother MFCJ6955DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Problem
on March 23, 2023
Posted by: None
from Home
It can't find my computer when I scan. My computer find the printer to print.
Written by a customer while visiting brother-usa.com
Customer Rating
5
very versatile printer very versatile printer ve
on April 6, 2023
Posted by: Alric
from montreal
very versatile printer very versatile printer very versatile printer very versatile printer
Written by a customer while visiting brother-usa.com