Customer reviews from brother-usa.com
Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
75
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
8
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Customer Rating
5
Dick
on September 6, 2022
Posted by: Dick
from Yantis, TX
I originally wanted to purchase the MFC-J5945 model starting in December 2021. I was looking for a printer that had duplex scan capability. They were always out of stock. I looked at the competition and was just never satisfied with their features or ink purchase requirements. So I limped along until about one month ago when the MFC-J6955 was released as its replacement. The price was increased but it had all the features I was looking for. Personally, the 11x17 capability is something that I didn’t really need but came along.
I installed the unit with relative ease. The only trick was the need to reboot my router and the unit in order to get them to find each other. I downloaded the drivers from the Brother’s website. Since then, it has worked flawlessly. Every time I try a new feature it worked. It’s fast. The print is great. The printer plays well with my Apple Pro. Every Apple software update has been installed with flawless performance of the printer. Not so with my previous Cannon printer. About the only feature I have not tried is photo quality prints.
The one major negative is the Brother website itself. It is extremely slow to respond and very frustrating to navigate. They should really address this issue. They just redid their webpage and this was not improved.
Overall, the printer has been excellent and well worth my approximately 7 month wait for Brother to have printers available. Only time will tell how the printer continues to perform.
Written by a customer while visiting brother-usa.com
Customer Rating
5
A great fast 11x17 printer & Scanner
on August 30, 2023
Posted by: Stan W
from New Brunswick Canada
I love this Printer/Scanner. It does great document scanning in the 11 x 17 size as well as the normal 8-1/2 x 11. It is amazingly fast at printing the regular size paper as well. And pretty fast at printing the 11x17 Ledger size. It will scan double size papers in one pass using the sheet feeder which speeds up the scanning. I have used the sheet feeder on 8-½ x 11 and 11 x17 papers and it works great. I have scanned on the flatbed as well and it will do the 8-1/2 x 14 legal size as well. I have not used the envelope sheet yet though. I would recommend this for anyone who needs a 11 x17 scanner or printer in a home environment.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful printer!
on October 25, 2022
Posted by: Egch
from Smithville MO
[This review was collected as part of a promotion.] I run a side business where I am constantly printing things out. I have went through many printers and not been satisfied until this printer model got in my hands. I love the different trays and how many kinds of papers I can put in here. I love making cards with this printer because setup is so easy. The ink is bold and prints so well. This is a quick printer that gives amazing results when it comes to printing. I can get so much more done with how easy and quick it is. The best part is being able to print from my phone and tablet. Setup was quick and easy to do after reading the instructions.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
NEATO
on September 6, 2023
Posted by: JRLO
from Nanaimo, BC
I am located in Nanaimo, BC. I do like this printer a lot, other than for its size. Once I had everything downloaded, it worked well...printing both sides of any document.
It has been reliable thus far...just praying it lasts.
The colour printing is excellent.
I purchased this printer for personal use and would recommend it to others.
It has been reliable thus far...just praying it lasts.
The colour printing is excellent.
I purchased this printer for personal use and would recommend it to others.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and high quality workhorse printer
on September 29, 2023
Posted by: Attila
from Canada
This is our second brother printer and after having many years of reliability and quality from a monochrome laser printer it was time to upgrade our color inkjet and looking all of the high ink capacity options it was an easy choice to go with brother again. This is a small office/home office workhorse with fast print speeds, great quality and excellent features. After a few weeks of use it has performed as advertised and was an easy unit to quickly set up and get printing.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Pinter is okay. SOFTWARE AND CONNECTIVITY BLOW!!!!
on December 12, 2024
Posted by: Wittsend
from Mooresville, NC
Printer does as expected when you can connect to it. I upgraded from previous Brother MFC printer that I've had since 2012, and it was a relatively issue free machine. This one though I totally hate, it isn't the machine itself per se, it's the software and connectivity. The software on this thing blows, I cannot connect to it EVER on the first try. I use it for multiple computers and if I try to print anything it never works. I have to go around to every computer to it to make sure there are no other docs left in the print tray, or that someone didn't send a doc to print then put away their laptop before it was finished thereby breaking the connection and leaving the printer in limbo.
Some days it takes over an hour just to get it to print a doc, which usually consists of uninstalling then reinstalling the printer from the device list, checking and rechecking settings, 12 failed attempts before I finally email the doc to a computer where I can transfer it to a USB device then carry it to the printer and print from file, I have to do this because the one is and enterprise computer and memory devices are blocked
The connection repair tool blows too. I run it and it will not allow me to manually input an IP address for the printer. My network starts off with something other than the 169.254 that the software is set at, AND IT WILL NOT LET YOU PUT IN AN IP ADDRESS MANUALLY, so the network repair tool is useless.
There is constantly an update icon in the tray on my computer for this machine, even after I finally waste half an afternoon getting it to respond to the computer and run all the updates. Then when I try to use it the next hour, day, week, or whatever I have to jump through all those hoops again.
Don't buy this machine if you do not want to spend countless hours trying to get it to print a simple document.
Some days it takes over an hour just to get it to print a doc, which usually consists of uninstalling then reinstalling the printer from the device list, checking and rechecking settings, 12 failed attempts before I finally email the doc to a computer where I can transfer it to a USB device then carry it to the printer and print from file, I have to do this because the one is and enterprise computer and memory devices are blocked
The connection repair tool blows too. I run it and it will not allow me to manually input an IP address for the printer. My network starts off with something other than the 169.254 that the software is set at, AND IT WILL NOT LET YOU PUT IN AN IP ADDRESS MANUALLY, so the network repair tool is useless.
There is constantly an update icon in the tray on my computer for this machine, even after I finally waste half an afternoon getting it to respond to the computer and run all the updates. Then when I try to use it the next hour, day, week, or whatever I have to jump through all those hoops again.
Don't buy this machine if you do not want to spend countless hours trying to get it to print a simple document.
Response from brother-usa.comBy Brother Customer Service, December 20, 2024
We understand you are experiencing connectivity issues with your Brother MFCJ6955DW. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good printer once its set up
on June 12, 2022
Posted by: Emardubs
from Round Rock, TX
[This review was collected as part of a promotion.] Using this at home. Set up took a long time and required multiple downloads which was annoying compared to the software coming on the device itself. Probably not a big deal if you're using in an office. Once I got it set up, no issues at all. Enjoying all the extra paper trays and options.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on June 7, 2022
Posted by: Pbh216
from Cleveland, OH
[This review was collected as part of a promotion.] We went with this model printer for our home. It has tons of great features like being able to print from my phones, scan and fax. It has a nice sized screen to navigate the menus to set everything up. It prints really quickly and prints great quality. We have printed out a few photos so far and the quality is very quite nice. The printer itself is a little larger then I would have liked for my home but I can live it it since the printer does such a nice job. I would recommend this to you if your looking for a nice printer that is easy to use and setup for your house or office.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com