Customer reviews from brother-usa.com
Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
75
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
8
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Customer Rating
5
High quality multi purpose printer
on June 8, 2022
Posted by: Peanut998
from New England
[This review was collected as part of a promotion.] I do a decent amount of printing in my home. Between work documents, school projects for the kids, and miscellaneous print jobs, I also use a good amount of both black and colored ink. This was my first time trying the Brother brand and overall, I’m very impressed.
The first noticeable attribute of the printer is the weight. This is a pretty heavy duty unit to pick up and move around. I highly recommend having an extra set of hands when setting it up. While heavy and a bit bulky, you know that it’s well built and durable.
The setup process was straightforward. Even if your aren’t that tech savvy, the directions are fairly clear and direct. It took me about 20 minutes from out of the box to fully up and running. I do recommend connecting it to your WiFi to enable you to print from anywhere and from any device.
Quality wise, this printer is impressive. It’s a noticeable set up from a standard home printer and will give you noticeably clearer and shaper professional looking documents. Also having the ability to print 11x17 with ease is a nice feature. I’ve printed over 75 pages in one job and the printer handled it with ease, efficiency, and quality output.
There are many bells and whistles too. From faxing, to scanning, to secure printing, to printing with Alexa, there are many functions for you to get any job done. While you may not have a need for every single function, knowing that they are there gives you peace of mind in case you have that one unique job that demands it.
In my option, this is a perfect all in one printer for a small home office or business. It’ll print high quality and professional looking documents and can also print large volumes very efficiently. I think this printer is a bit too advanced to have at home if you only print a few documents here and there and don’t care about larger scale printing. The “INKVestment” feature is neat and will save you money in the long run, but only if you actually use it enough. Just make sure to figure out exactly what you need from a printer before going with this one. If you do go with it, it won’t let you down.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best All-in-one ko Printer
on June 18, 2022
Posted by: Dips123
from Schaumburg,IL
[This review was collected as part of a promotion.] This is a terrific printer . I've had my printer for few week now and I really love it. I loved this ALL IN ONE printer unit. I am able to print ,scan to my photo album and copy documents from my IPhone. This was so easy to set up and I love all the features that it has.All In all it took about 45 minutes from unboxing -installing-setup -to take my first print. All you have to do is plug it up, follow the directions in touchscreen panel ,put in the ink cartridges and download the app to operate it through your phone/computer . The app literally tells you what to do. Touch screen is really high quality, very sensitive and accurate.,Also you can adjust the screen panel.If you're looking for all in one quality printer, then this is the one for you. Feature to print or scan directly from or to a flash drive is great.Scan and copy speed with this printer is much faster than my last printer.The paper tray actually holds a large number than our last unit.It has two paper feed sections,each tray can hold up-to 250 paper at a time .The power cord is a great length.Print quality is beautiful and better than anything. I found the consistency of ink flow and distribution of colors was good. The colors are very accurate and vibrant. it's actually quiet when printing.
Hopefully this printer will last many years. I'm very happy with performance and overall quality. I've had an absolutely fantastic experience printing art and photos and documents with the printer. Printed on high quality lustre paper and it's beautiful. Regular photopaper looks great too.Overall printer is rocking so far.I can say confidently-this is the best quality printer I've owned. Surely deserve 5 star and 100 % recommendations!!
Hopefully this printer will last many years. I'm very happy with performance and overall quality. I've had an absolutely fantastic experience printing art and photos and documents with the printer. Printed on high quality lustre paper and it's beautiful. Regular photopaper looks great too.Overall printer is rocking so far.I can say confidently-this is the best quality printer I've owned. Surely deserve 5 star and 100 % recommendations!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible INK HOG...will break the bank!
on November 7, 2023
Posted by: cobramanHB
WORST INK HOG I HAVE EVER SEEN. The so-called "year of ink" lasted 6 days...Brother rep sent me a set of cartridges and they lasted 10 days. I am now on our FOURTH set of cartridges within 2 months. We do NOT print very much, home use only 30-40 pages per day, mostly black. The printer also CLEANS EVERY DAY...using more ink!!. I will be selling this expensive useless machine and going back to HP...never buy another Brother printer.
Response from brother-usa.comBy Brother Customer Service, November 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ6955DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy setup, not a single complaint
on June 2, 2022
Posted by: Mstooksbury
from Nashville
[This review was collected as part of a promotion.] Through my college years into my early professional life I have always had she printed, so I was just accustomed to running into issues. That is completely different with this printer. Clear messages, zero clogs, easy software. I could not be more pleased with the flexibility and all the different print mediums it offers as well. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
none
on September 18, 2023
Posted by: None
We have bought another printer as the Brother did not perform up to expectations.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 19, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with the Brother MFCJ6955DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Issues Brother should address
on August 13, 2024
Posted by: DLMA
from Los Angeles, CA
Extremely slow in scanning and printing color or documents with any detail. Cannot open cover to accommodate large 3D items. Cannot adjust scanned documents (crop, contrast, brightness) before saving.
Response from brother-usa.comBy Brother Customer Service, August 13, 2024
We understand you are experiencing scanning issues with your Brother MFC-J6955DW machine. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
This is a multi function printer
on May 28, 2022
Posted by: Theway
[This review was collected as part of a promotion.] This is really perfect set it has multiple ink and comes with app easy to connect and print along with 1 year of ink supply which is amazing and worth it. It can also connect to cloud services and be very tech savvy you can print both sides and 2 trays and fax too!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Ultra fast and has everything I need
on May 24, 2022
Posted by: Grand Schtroumpf
from Los Angeles
[This review was collected as part of a promotion.] My 10 years old printer needed a major upgrade so I decided to get this MFC-J6955DW Brother INKvestment Tank color inkjet all-in-one Printer which really has everything I need.
When I saw the specifications of the MFC-J6955DW Brother printer, I decided to get it as it included a copier, a scanner, a fax, an autofeed document, does duplex and has wireless capability. My main criteria were wireless printing, large ink capacity, duplex copy, super fast printing and this new printer really has it all.
When I saw the specifications of the MFC-J6955DW Brother printer, I decided to get it as it included a copier, a scanner, a fax, an autofeed document, does duplex and has wireless capability. My main criteria were wireless printing, large ink capacity, duplex copy, super fast printing and this new printer really has it all.
Out of the box, the unit is very nice and compact and easily fits under my desk. The quality of the unit is pretty nice, the color LCD screen is very easy to use.
Setting it up was very straightforward and easy and took me less than 15 minutes. I print quite a lot for work and for the kids’ projects and the cost of cartridges was becoming a major issue especially when it comes to inkjet as we have to replace the cartridges all the time so I was very pleased to know that I would not have to purchase cartridges as often with this new printer.
When it comes to performance, everything I printed out, color or black and white was very nice. The speed is also very good for an inkjet printer.
All in all, I am very satisfied with our new brother printer which has everything I want and it goes without saying that it gets a perfect 5 stars rating from me.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com