Customer reviews from brother-usa.com
Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
75
4 Stars
22
3 Stars
8
2 Stars
6
1 Star
8
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Brother - INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office - White
Customer Rating
5
Good printer, Great price
on April 9, 2023
Posted by: Brian McConkey
from Calgary Canada
Works as expected without any administration. Hope it will continue to function this way for many years.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic All-In-One Printer
on April 19, 2023
Posted by: RAS4x5
from Athens, AL
I did a lot of research and read many reviews for several different printers before deciding on this one. It is a fantastic all-in-one printer. Quality is extremely good with vibrant colors and easy to use. Scanning process is perfect. Network availability makes it even more usable. Have not used fax and probably will not as a home printer. My only negative is the size of the printer but I have adjusted and it is not particular issue. I would recommend to anyone needed this type printer.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Overall very good
on April 25, 2023
Posted by: NYC Director
from New York, NY
I initially received a printer with a broken cover which rendered it unworkable. As I work alone in my office only two days a week, I expected the exchange process to be challenging, since even repackaging the printer was difficult for me to do alone. However, Brother made the exchange process smooth and fast, and I greatly appreciate their efforts.
After receiving the replacement printer, I have been very happy with its performance. The printer is fast and I no longer have to worry about running out of ink. Although I have noticed some stripes when printing photos, they do not bother me when printing documents. Eventually, I will need to seek support for this issue.
I especially like that the printer can handle 11x17 papers. However, the ink cover (which was broken during the first shipment) seems fragile, and this is something that Brother could improve upon.
Overall, I am pleased with my experience with Brother and would recommend their printers to others.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Looks pretty but is a pain in the butt to use.
on May 13, 2023
Posted by: Marie W
from Calgary, Alberta, Canada
Turns off unexpectedly. Scanning process or steps inconsistent. I found that my previous Brother model #MFC-J6530DW to be far more reliable, simpler to operate.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 15, 2023
We understand you're experiencing scanning and power issues with your Brother MFCJ6955DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Replacement of MFC-J6920DW
on May 21, 2023
Posted by: Donald
from Vernon, BC
As a replacement for our old MFC-J6920DW, this is faster and colours appear to be accurate.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer
on May 24, 2023
Posted by: Guido
from Georgia
A great workhorse printer. It doesn't have the best color printing but our office uses it for letters, excel, etc. and it works great for that. It has two trays and the MP tray which I use for envelope printing.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excellent paper handling, speed, and text quality.
on May 27, 2023
Posted by: Jeff L
from Rhode Island
Excellent paper handling. Easy setup. Fast. Crisp text. I wanted duplex scan/copy as well as 3-sided printing and this printer does the job along with more economical ink. Does an OK job with photo printing, but not nearly as good as the printer it replaced. It doesn’t replicate the colors as well.
Written by a customer while visiting brother-usa.com
Customer Rating
5
#1 printer, brothers a great brand
on May 29, 2023
Posted by: Mike
from Middletown, de
Great printer, last printer was used for 13 yrs, donated to church, still working.
Written by a customer while visiting brother-usa.com