Customer reviews from lenovo.com
Lenovo - IdeaPad Flex 5 14IRU8 2-in-1 14" Touch-Screen Laptop - Intel Core i5 with 8GB Memory - 256 GB SSD - Arctic Gray
Average customer rating
4.4
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
26
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
3
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Lenovo - IdeaPad Flex 5 14IRU8 2-in-1 14" Touch-Screen Laptop - Intel Core i5 with 8GB Memory - 256 GB SSD - Arctic Gray
Posted by: Chuckar
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working great for my requirements. Miss the lighted keyboard from my previous laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: PCSUT
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's exactly what I was looking for. Extremely fast and light
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Flex 5 - 14" functionality at reasonable price
on August 25, 2023
Posted by: vf500f85
from DFW, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Flex 5 - 14" hits all the right points: good specs, excellent memory and storage with a multi-form flexible that allows for varied usage.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Techno2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had a Lenovo cpu since 2017. First one has lasted 8 years and still works but has some issues. Just got my 2nd Lenovo this year. Love the fact that they fold into a tablet. Taught classes that used 60 Lenovo desk tops for over 5 years. They update, run well and can take a daily thrashing.
Written by a customer while visiting lenovo.com
Customer Rating
1
Worse Laptop ever
on October 22, 2023
Posted by: Johncmonty
from Oakland Ca
Experienced overheating issues out the box. Eventually resolved after factory reset and BIOS upgrade. Next experienced video audio issue that require warranty repair and lots of T/Sing including factory reset again. Upon receiving back from repair noticed WiFi adapter issue. Had to reset PC yet again even though just received back from repair before allowed to return for repair. Hope no more problems when received back from repair for the second time in a month. But doubtful. :(
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 23, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Lee just plain Lee
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] nice laptop. light. easy to use. runs alittle warm so ought a cooling pad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Woody 48
from East Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] No backlight on the keyboard. Can't get rid of the battery status display on the desktop page.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LuchoD
from Sheffield Lake OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent product at an excellent price. My son needed a laptop for school.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com