Customer reviews from lenovo.com
Lenovo - IdeaPad Flex 5 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Arctic Gray
Average customer rating
4.5
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
44
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Lenovo - IdeaPad Flex 5 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Arctic Gray
Posted by: User friendly
from Arlington, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performance is great and it is two in one. Easily can use for two purposes.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Power Issues
on October 11, 2023
Posted by: Rmg12
Our IdeaPad Flex has had terrible battery life from the beginning. It hardly works without being plugged in, and has a slow power cycle and power button that is very easily accidentally pressed. On top of that, there have been numerous occasions when the laptop simply wont turn on. Regardless of performance when it IS on, these power issues make the laptop almost unusable.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 12, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: RyanD18
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had the laptop for about a month now and am very pleased with it. I love the sleek blue color and backlit keys. It’s very fast and accomplishes what I need it to. Battery life could be a little longer but the rapid recharge makes up for it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: chaya f
Verified Purchase:Yes
[This review was collected as part of a promotion.] great computer! very happy with it. purchase was smooth too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Trishanne
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fingerprint reader is great! The size makes it easy to carry around and the flexibility of monitor settings is more useful than I expected. It can be used as a laptop, tablet, or inverted ‘V’ for watching videos. The color is fun, too!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gene Ehmann
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, easy to use, light and good color.
This is a great computer, very versatile and an excellent upgrade from my 5 year old Lenovo. Buy one! You won't be disappointed
Written by a customer while visiting lenovo.com
Posted by: Beelectric
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality for the price point. Like the touch screen display and the tablet like functions.
Written by a customer while visiting lenovo.com
Posted by: Virginia Guy
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this machine. Enough memory and storage and other features so you don’t have to worry about it bogging down or getting full anytime soon. The included pen is fine, however I also purchases the silent Lenovo blue tooth mouse. I have no flat screens in my home this works perfectly for streaming when I’m in my easy chair in my bedroom, editing photos, voice typing,etc. being able to fold the machine makes it easier to use than a lap top. When traveling I connect to the net with my blue tooth hotspot from my smart phone. Another winning design by the Lenovo Crew!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com