Customer reviews from lenovo.com
Lenovo - IdeaPad Flex 5 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Arctic Gray
Average customer rating
4.5
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
44
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Lenovo - IdeaPad Flex 5 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 with 8GB Memory - 256 GB SSD - Arctic Gray
Posted by: BrigitteSylvan
from Gulfport, Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the way the way it works. It has a nice keyboard, good camera, and good speakers.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Drb78
from North Carolina
Verified Purchase:Yes
I am happy with this purchase for overall value. Performance is perfect, quick, handles what is requested and no issues to date.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ViviB
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice performance and design, good price for what you get
Written by a customer while visiting lenovo.com
Posted by: Bill S47
from East coast usa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid notebook, mostly plastic but runs well, the touchscreen is very responsive
Written by a customer while visiting lenovo.com
Posted by: Omar singhateh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Portable and possible to use. This laptop has been great in internet access.
Written by a customer while visiting lenovo.com
Posted by: Writer11
Verified Purchase:Yes
I love the laptop -- just the size I was seeking; however, I cannot get the stylus to function.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 25, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Hrkim
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Touch of the keyboard, screen color, and size is just right for a portable computer for trips and daily use. Light in weight helps too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Branton Morataya
from Chicago, IL
Verified Purchase:Yes
I received a faulty laptop. Was so disapppointed after I completed the setup.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 1, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com