Customer reviews from thule-us-ca
Thule - EasyFold XT 2 Hitch Bike Rack- E-Bike Compatible- Fits 2" and 1, 1/4" receivers- Fully Foldable- Fully Locking - Black
Average customer rating
3.8
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
68
4 Stars
19
3 Stars
15
2 Stars
10
1 Star
20
66%of customers recommend this product.
(
73 out of
110)
Customer Reviews for Thule - EasyFold XT 2 Hitch Bike Rack- E-Bike Compatible- Fits 2" and 1, 1/4" receivers- Fully Foldable- Fully Locking - Black
Customer Rating
5
This rack saved our e bikes from getting stolen!
on June 7, 2020
Posted by: Deborah
from San Jose, CA
We recently bought 2 ebikes and needed a bike rack for them. We needed it to swing out so we could open up the back doors of our van. We bought the Thule EasyFold XT 2. We were camping at KOA Moss Landing, CA, just last night when we woke up to 2 thieves trying to yank the bikes off the bike rack. They had cut a 3/4" cable lock with a tool they brought with them. We woke up in time to scare them off. We are so very happy with this bike rack! It saved us lots of $$$.
We bought this from your San Jose store. The women who work there were very knowledgeable as well as the manager, Chris. Thank you for making a great bike rack!
We bought this from your San Jose store. The women who work there were very knowledgeable as well as the manager, Chris. Thank you for making a great bike rack!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3
Not For Low-Step Bikes/e-Bikes
on October 2, 2020
Posted by: Julian
from Atlanta, GA
I had hoped that this would be the solution to a fairly common problem - low step bikes with fenders. The hanging racks won't work with low-step and the hook type can't be used with fenders. According to to Thule support this needs a crossbar for the clamps.
With an increasing number of low step bikes, especially e-bikes, being sold can we have a solution that has wheel trays and clamp onto the seat tube, seat post, headset or stem?
With an increasing number of low step bikes, especially e-bikes, being sold can we have a solution that has wheel trays and clamp onto the seat tube, seat post, headset or stem?
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
5
2 E-bikes on a Rav4
on September 16, 2021
Posted by: Bubba
from Michigan
We carry a Trek Allant 9.9 and a Trek Allant 8s on a small suv. It was a little bit of a puzzle to load the 1st time. Once we figured out the right position of our pedals it has been awesome. I feel confident with 10,000 worth of Ebikes on the back. We do add a heavy chain lock if parked out of sight.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
2
Good, bad and I’m not so sure it’s for ebikes
on September 23, 2020
Posted by: Taos ebike
from Taos
The good is the rack is sturdy and easy for this 67 year old to hook up to the hitch also the wheels do make it easy to move around. Bad is the ramp that comes with it was useless for the height of my SUV, which means I need to lift and hold. Not easy! Not sure it’s really designed for ebikes since the grab arm clamps have to be positioned just right on some part of the ebike frames or it will not hold ( ebike frames tend to be bulkier) it would be a trick to secure 2 bikes!!!
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
1
Built more for style than sturdiness
on March 3, 2020
Posted by: JR
While rated at 130 lbs and the specifications indicated the rack supports ebikes, fat tires and up to 130 lbs , the carrier had excessive play at the hitch (at this price point I would have expected some type of tensioner or spring loaded type solution to minimize the excessive play between the hitch opening and rack insert ), and seemed to struggle holding my 2 ebikes total weight of 120 lbs. The rack tilted down from the weight ,and combined with the excessive play, I did not feel it would be safe to take this on the road. Also, despite saying the rack supports fat tires, the wheel straps were not long enough to lock down both wheels at the same time.
Written by a customer while visiting thule-us-ca
Customer Rating
3
Ships with soft screws and they strip too easily.
on March 3, 2020
Posted by: russ
Ships with soft screws and they strip too easily.
using a regular allan wrench... the screws stripped when removing the 2 to 1 inch hitch adapter.
using a regular allan wrench... the screws stripped when removing the 2 to 1 inch hitch adapter.
hopefully I can find some better quailty to screws and a stripped
Written by a customer while visiting thule-us-ca
Posted by: #1Grandma
from Pittsburgh PA
Verified Purchase:Yes
After a year of lugging my heavy eBike into the back of my SUV with my son-in-laws help, I finally decided to get a bike rack. After researching, I found the Thule to have the best features like easy of hitching to my car, light(ish) weight, ability to handle my heavy electric bike and wheels to move it my garage I purchased it. I could not be happier! I am able to not only attached it to my car hitch but with the help of the ramp I can also load and unload my bike without help. This has given me the freedom to ride whenever I want with out having to get him to help me. The sturdy clip and the wheel straps are easy to use and secure my bike with no worries of it falling off.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
2
Nice enough, but caution needed
on July 19, 2021
Posted by: LeroyPete
from Minnesota
Nice enough double carrier, however, there are two features that are lacking in their designs.
One is that there is not a simple option for attaching stop-turn-tail lights.
The second is that the "locking" knob on the bike frame arm clamp doesn't really lock anything, but simply disengages the knob from the internal threaded component to discourage theft. However, that internal component is still free to loosen on the threaded rod and allow the clamp to unhook from the bike or fall off. Thus, until Thule comes out with an update, users may find as we did, that retightening every 50 miles or so is advisable.
The first Thule rep on phone blew me off, but second actually thought enough to understand and pass it on to design.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Service, July 28, 2021
Hello Leroy,
I'm sorry to hear about the issues you are experiencing with the EasyFold XT 2. The problems you are describing with the locking knobs sound like they might not be tightened completely to the specified torque. The knobs should be turned until they "click" and then locked so they free-spin without tightening. Thule recommends checking the rack frequently during transit as vibrations from the road can loosen tensioning mechanism on any bike rack.
Thule does not offer tail light attachments for North American EasyFold XT 2 bike racks, since the racks are manufactured in Europe, which uses a different electrical hookup. The rack does have a set of reflectors to aid in visibility.
I'm sorry to hear about the issues you are experiencing with the EasyFold XT 2. The problems you are describing with the locking knobs sound like they might not be tightened completely to the specified torque. The knobs should be turned until they "click" and then locked so they free-spin without tightening. Thule recommends checking the rack frequently during transit as vibrations from the road can loosen tensioning mechanism on any bike rack.
Thule does not offer tail light attachments for North American EasyFold XT 2 bike racks, since the racks are manufactured in Europe, which uses a different electrical hookup. The rack does have a set of reflectors to aid in visibility.
Written by a customer while visiting thule-us-ca