Customer reviews from thule-us-ca
Thule - EasyFold XT 2 Hitch Bike Rack- E-Bike Compatible- Fits 2" and 1, 1/4" receivers- Fully Foldable- Fully Locking - Black
Average customer rating
3.8
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
67
4 Stars
19
3 Stars
15
2 Stars
10
1 Star
18
67%of customers recommend this product.
(
72 out of
107)
Customer Reviews for Thule - EasyFold XT 2 Hitch Bike Rack- E-Bike Compatible- Fits 2" and 1, 1/4" receivers- Fully Foldable- Fully Locking - Black
Customer Rating
1
I thought I used every precaution. Buyer beware
on July 6, 2022
Posted by: B.Larson
from Annapolis, MD
I read all the reviews, so I was wary. l also watched 4 YouTube videos on this Easyfold XT2. Brand new Ebikes and rack for a 7 day trip. Day 3 one bike fell off. I am a checker! I checked the rack every time I got out of the car and again before I hit the road. I marked where the hitch went into the receiver to make sure it was secure . I marked where the tires should sit so make sure the straps were correct. I truly believe that the longer gripper came undone. I should have put the bungee cords on which I had with me. I believe the design is flawed. I have major damage to my bike. I’m hoping Thule will help with the repairs
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
1
Bikes fall off easily
on May 12, 2021
Posted by: DanDes
from Madison, WI
Twice now my the back bike has fallen off the rack after the long clamp just let go. The first time I figured it was a fluke, but now that it has happened again I'm convinced it is a design/manufacturing flaw. This is too expensive of a rack for this to be happening - and I see from many reviews that it is indeed a common problem. My handlebar was severely damaged both times.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
3
Not For Low-Step Bikes/e-Bikes
on October 2, 2020
Posted by: Julian
from Atlanta, GA
I had hoped that this would be the solution to a fairly common problem - low step bikes with fenders. The hanging racks won't work with low-step and the hook type can't be used with fenders. According to to Thule support this needs a crossbar for the clamps.
With an increasing number of low step bikes, especially e-bikes, being sold can we have a solution that has wheel trays and clamp onto the seat tube, seat post, headset or stem?
With an increasing number of low step bikes, especially e-bikes, being sold can we have a solution that has wheel trays and clamp onto the seat tube, seat post, headset or stem?
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
5
This rack saved our e bikes from getting stolen!
on June 7, 2020
Posted by: Deborah
from San Jose, CA
We recently bought 2 ebikes and needed a bike rack for them. We needed it to swing out so we could open up the back doors of our van. We bought the Thule EasyFold XT 2. We were camping at KOA Moss Landing, CA, just last night when we woke up to 2 thieves trying to yank the bikes off the bike rack. They had cut a 3/4" cable lock with a tool they brought with them. We woke up in time to scare them off. We are so very happy with this bike rack! It saved us lots of $$$.
We bought this from your San Jose store. The women who work there were very knowledgeable as well as the manager, Chris. Thank you for making a great bike rack!
We bought this from your San Jose store. The women who work there were very knowledgeable as well as the manager, Chris. Thank you for making a great bike rack!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
2 E-bikes on a Rav4
on September 16, 2021
Posted by: Bubba
from Michigan
We carry a Trek Allant 9.9 and a Trek Allant 8s on a small suv. It was a little bit of a puzzle to load the 1st time. Once we figured out the right position of our pedals it has been awesome. I feel confident with 10,000 worth of Ebikes on the back. We do add a heavy chain lock if parked out of sight.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
2
Good, bad and I’m not so sure it’s for ebikes
on September 23, 2020
Posted by: Taos ebike
from Taos
The good is the rack is sturdy and easy for this 67 year old to hook up to the hitch also the wheels do make it easy to move around. Bad is the ramp that comes with it was useless for the height of my SUV, which means I need to lift and hold. Not easy! Not sure it’s really designed for ebikes since the grab arm clamps have to be positioned just right on some part of the ebike frames or it will not hold ( ebike frames tend to be bulkier) it would be a trick to secure 2 bikes!!!
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
1
Built more for style than sturdiness
on March 3, 2020
Posted by: JR
While rated at 130 lbs and the specifications indicated the rack supports ebikes, fat tires and up to 130 lbs , the carrier had excessive play at the hitch (at this price point I would have expected some type of tensioner or spring loaded type solution to minimize the excessive play between the hitch opening and rack insert ), and seemed to struggle holding my 2 ebikes total weight of 120 lbs. The rack tilted down from the weight ,and combined with the excessive play, I did not feel it would be safe to take this on the road. Also, despite saying the rack supports fat tires, the wheel straps were not long enough to lock down both wheels at the same time.
Written by a customer while visiting thule-us-ca
Customer Rating
3
Ships with soft screws and they strip too easily.
on March 3, 2020
Posted by: russ
Ships with soft screws and they strip too easily.
using a regular allan wrench... the screws stripped when removing the 2 to 1 inch hitch adapter.
using a regular allan wrench... the screws stripped when removing the 2 to 1 inch hitch adapter.
hopefully I can find some better quailty to screws and a stripped
Written by a customer while visiting thule-us-ca