I've used this many times over the past month and very happy with out purchase. It is so easy to use compared to our old Yakima rack. It doesn't rattle or move, which is so nice. I like the built in locks. Most of all I like how sturdy it feels. I don't like the amount of plastic parts, but time will tell how those wear.
This rack is expertly designed, solid and well built, and very straight-forward to use. It holds our bicycles securely and has a lock at each end to secure each bicycle. We are very pleased with this bicycle rack.
Ive had various racks throughout the years, a couple of XT's from Thule, a couple Kuats, and a Saris. So far the Thule seems to be the one that keeps its solid feel year after year. The other brands are good, don't get me wrong. But after about the 3rd year they start to feel "worn" but the Thule still feels solid! This new design is one of my favorites, it does create a very large rack, however, so keep that in mind on smaller vehicles or if storage space off the car is tight...
I had narrowed it down to two racks when I decided to email Thule asking for some pros and cons - they replied within the hour. Not only that but when I ordered my rack it shipped out to me pretty quickly as well. Thank you for your quality customer service!
I will male this simple and plain. This is an excellent rack. It is designed and constructed with high quality materials. It is extremely easy to use and install on the vehicle. Loading and unloading bikes is a breeze. 5 stars in every category. I would definitely recommend this rack and purchase again given the chance.