Customer Reviews for Breville - the Joule Turbo Sous Vide - White
Customer Rating
5
Love cooking with this
on November 23, 2023
Posted by: Emmanuel
I love using this when I’m cooking. It’s fast and easy and gives perfect results. I had the previous model and this one is just as easy with faster results. I’ve cooked multiple dishes from steak, poultry, fish, and even mashed potatoes.
I purchased an original Joule and loved it because it connected to my Wi-Fi very well. However, I wasn't able to upgrade to the new model once the company was sold to Breville, so I asked my wife to give me a new model for my birthday. Frustratingly, I could never connect the new one to the Wi-Fi, so I returned the cooker.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 2, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
Best Thing For Cooking Red Meat
on May 18, 2023
Posted by: sal2023
from Chicago, IL
[This review was collected as part of a promotion.] This item is the best sous vide for an affordable price. It's very easy to use and the size is perfect for storing in small cabinets or drawers. The magnet on the bottom of the joule is also helpful. I used to dread cooking steak before using this tool.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Newbie
on June 3, 2023
Posted by: monablu
from Millersville, Md
[This review was collected as part of a promotion.] I received my Joule just about a month ago. I am a newbie so I was rather excited (and skeptical) to try this. I searched my freezer for some meat to do my first test run. I downloaded the app (which was very fast and easy) and followed the very simple instructions it guided me too. With the convenience of technology i was able to walk away from the pot and was notified on my phone once the water had reached the proper temperature to put my meat in. I can honestly say it was the best piece meat I have ever made. I am really happy I gave this a shot.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Awesome product!!
on June 6, 2023
Posted by: JD42
[This review was collected as part of a promotion.] I got this a couple months ago and it has become one of my favorite go to kitchen machines. I love the ease of use I get with Breville The Joule Turbo Sous Vide verse my older one. With the Joule I can set the temp and it will be just that. I love putting a few pre vacuum sealed and seasoned steaks in the pre-temp water and letting them thaw and cook for hours and stays at the temp I set. One of my favorite ways to cook. Thank you Breville The Joule Turbo Sous Vide, great product!!
The new turbo feature is really helpful, although it was not very intuitive for me to figure out how to use it - I had to go to the manual to see what icons to press, etc. But, once I knew how to turn on that feature, it was fun to see it at work, quickly ramping up the temp at the beginning of the cook, then settling to the finishing temp. Yes, it really is meant for meat cuts - steaks, chops, lamb ribs or loin, other loin or tenderloin - but that's great because that's what I use the sous vide method for 99.9% of the time anyway. And, you can still simply type in your specific desired temp and use it without the turbo feature, if you prefer or if what you're cooking doesn't benefit from turbo.
Followed app directions… bone-in prime rib, fresh, thickness, doneness… when time elapsed I checked internal temp and it was about 10 degrees lower than where it should be.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, May 16, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
I own another Sous Vide made by another company and was not impressed with the results. I decided to try the Joule Turbo Sous Vide, WOW this things is awesome. I have prepared Rib Eye Steaks, Pork Chops and Port Tender Loin. Each meal was perfect. I look forward to using it again.