Customer reviews from breville.com
Breville - the Joule Turbo Sous Vide - White
Average customer rating
4.3
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
89
4 Stars
17
3 Stars
10
2 Stars
6
1 Star
8
84%of customers recommend this product.
(
102 out of
121)
Customer Reviews for Breville - the Joule Turbo Sous Vide - White
Customer Rating
4
Missing?
on May 26, 2023
Posted by: James
I would really like to see support for voice control with Apple "Siri". Good grief how could you have not done this?
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Nuk
Verified Purchase:Yes
My first sous vide so I have nothing to compare it to, but whatever I’ve cooked so far has come out delicious. I knocked a star off because I’ve found out that it’s not useful for defrosting. From researching I’ve found that best way to defrost is at 40f. Lowest temp that this goes to is 68f. Maybe they can do a software update to allow lower temp setting or come up with some sort of guidelines on defrosting at 68f. At this price point I’d think that they should have the same capabilities as their competitors. I do like the magnetic bottom.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Van
Verified Purchase:Yes
Followed a pork chop recipe to the letter - so tough I could have used it to hammer nails - taking this item back asap
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 26, 2023
We're sorry to hear of your experience. If you decide you'd like help troubleshooting the issue, just send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Posted by: Don26
Verified Purchase:Yes
I bought this unit 2 weeks ago, and so far it has done nothing but sit in a pot of water and blink at me. I've tried connecting to 2 different phones and been through the troubje shooting list at least twice. When I went to the support section it wouldn't let me sign in with my e mail and password that worked last night and today. It shouldn't require an advanced degree in computer science to cook some food. My original Joule had " issues" but the Turbo has done nothing but tick me off since I got it out of the box. I'm seriously disappointed with it, the juice just isn't worth the squeeze.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 28, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Roger
Verified Purchase:Yes
I’ve using Breville Joule Turbo and the Original Joule for a couple of months now. Love the apps! Love the recipes/directions! Love the simplicity! Don't hesitate to look for other recipes on other websites. These Joules handle them perfectly. Especially good when cooking for one because the smaller cuts don’t get dried out. I tricked mine out by getting a silicone lid (with the sous vide cutout) for my pots, as well as a larger Rubbermaid plastic container & Lid (with the sous vide cutout). Highly recommend for leaner cuts of meats. Gives you the flavor AND stays moist.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
A kitchen must have!
on May 23, 2023
Posted by: Dadof2
from Chicago
[This review was collected as part of a promotion.] I recently started getting into sous vide and I must admit that this mighty tool is a must have in any kitchen. Breville really put some thought into this design, it looks absolutely stunning and the Breville Joule app makes use very simple. The coolest feature is the autopilot option, which will actually connect your phone to the Joule Sous Vide and cook for you. There are tons of recipes and simple instructions that can be followed. For someone like myself that can forget steps or isn’t the best home cooks, this thing makes home cooking a breeze.
Written by a customer while visiting breville.com
Customer Rating
4
Love It!
on May 30, 2023
Posted by: Deandra
from Fort Worth, TX
[This review was collected as part of a promotion.] This is a MUST-HAVE kitchen product for every household. It helps makes cooking faster and food better. The Joule Turbo is extremely easy to use with an app to help make cooking easier and with great instructions. It also does remote monitoring as well. Also really great for if you have any left overs in a sealed pouch to cook better!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Consistent Results once you get the hang of it
on June 1, 2023
Posted by: lindsay6440
from Covina, CA
[This review was collected as part of a promotion.] I received this product in exhnage for my honest review. The Breville Joule Turbo Sous Vide is a nifty little device. I have not previously tried cooking in this style and was eager to test it out. After a little prep of needed materials and a decision on what to try cooking, I decided to try sous vide eggs first. The results were very uniformly cooked eggs and this was consistent across all that I cooked. It may be a bit daunting for a beginner but the outcome was well worth it and the device itself feels sturdy and well-made so I plan to be experimenting with more recipes for years to come.
I would recommend this to a friend!
Written by a customer while visiting breville.com