Customer reviews from frigidaire.ca
Frigidaire - Professional 5.4 Cu. Ft. Freestanding Oven Electric True Convection Range - Smudge-Proof Stainless Steel
Average customer rating
3.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
29
4 Stars
24
3 Stars
5
2 Stars
9
1 Star
20
61%of customers recommend this product.
(
51 out of
84)
Customer Reviews for Frigidaire - Professional 5.4 Cu. Ft. Freestanding Oven Electric True Convection Range - Smudge-Proof Stainless Steel
Customer Rating
1
Never again
on January 2, 2022
Posted by: brglover
It should be straightforward to set your oven temperature accurately. This oven can only be adjusted in 25 degree increments, so dialing it in at, 240 degrees is impossible. I've read the manual front to back and can find nothing that indicates that the temperature increments can be changed.
Is this even possible?
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, January 6, 2022
Hello,
Thank you for brining this to our attention. The knob function does operator in the 25 degree increments. This has be sent to our product team for further research. Please don't hesitate to reconnect with us by calling 800-265-8352 Mon-Fri, 8:30 am-8 pm EST should you have additional concerns. -R'Shaye
Thank you for brining this to our attention. The knob function does operator in the 25 degree increments. This has be sent to our product team for further research. Please don't hesitate to reconnect with us by calling 800-265-8352 Mon-Fri, 8:30 am-8 pm EST should you have additional concerns. -R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
1
You pay for asthmatics not quality function
on February 23, 2022
Posted by: Weaser79
I bought this stove 6 months ago so I've had ample time to use this stove through trial and error and also with guidance from instruction manual. This stove does not bake evenly or consistently. On the right are cookies placed on the middle rack that I had to pull out after 10 minutes of a 15 minute bake time. Cookies on the left were on the rack underneath and were in the whole 15 minutes. This is professional convection bake? Other times I have to leave them in for 17 minutes because they aren't done after 15....same temperature, same bake setting, different results. The air fry function works okay but not as good as my TFAL countertop air fryer. The tips of some of fries burn and I often have to keep turning or moving the fries (or whatever I'm air frying) around because the food on the edges of the air fry tray cook faster. Again, totally uneven cooking and unpredictable results. I absolutely cannot rely on this very expensive stove to provide consistent results.....you are 100% paying for the professional asthmatics of the design...unless I just got unlucky with a faulty unit, the looks are the only thing right about thus unit. I would love Frigidaire to prove me wrong and fix my problematic stove.
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, February 28, 2022
Hello, Weaser79.
Thank you for taking the time to share your experience. Where sorry to learn of your uneven cooking. And we want to help work towards a resolution for your range. We have some great tips on how to great the best baking experience. Please check out this short video for assistance https://www.frigidaire.com/Owner-Center/How-to-Videos/Cooking/Baking-With-Your-Electric-Range/. Should you need additional assistance, please call us at 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your experience. Where sorry to learn of your uneven cooking. And we want to help work towards a resolution for your range. We have some great tips on how to great the best baking experience. Please check out this short video for assistance https://www.frigidaire.com/Owner-Center/How-to-Videos/Cooking/Baking-With-Your-Electric-Range/. Should you need additional assistance, please call us at 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So many great features!
on September 7, 2022
Posted by: Muffino
I have owned the stove for two months and everything is working as advertised - My very large pasta pot boils in a matter of minutes! However, after cooking a few pizzas at 500 degrees the front control knobs were quite hot - is this to be expected? Also, any thoughts on which setting would be best for cooking homemade pizzas on a pizza stone - bake or convection?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great feature
on October 10, 2022
Posted by: Markg
I wish I could find an onli manual for the whole Frigidaire profess line.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Looks ok from a distance BUT poorly made and dangerous
on December 17, 2022
Posted by: Evengers
In 1st year have called technicians for service 3 times. 2 of those were for dangerous sparks emitted from a front burner knob (burner would not work after sparks and breaker tripped). The 3rd call was for noise … the oven fan is loud and turns on and off frequently.
The oven door, lower drawer and upper front panel are all slightly crooked. Obviously bad quality control or we were simply sold a lemon. We would not buy again!
The oven door, lower drawer and upper front panel are all slightly crooked. Obviously bad quality control or we were simply sold a lemon. We would not buy again!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Frigidaire 30" Front Control Freestanding Air Fry Range Model PCFE307CAF
on December 19, 2022
Posted by: Vict22
We purchased the Frigidaire Professional 21.4 Cu Ft Counter-Depth 4-Door French Door Refrigerator and rated it a "5" on the Trail Appliance website. The stove is not of the same quality: the stainless steel rail at the front/top scratches VERY easily ruining the appearance , the storage drawer is too small, the burners are too hot on the lower range, the oven temperature fluctuates and is very slow to warm up, the air fryer is messy, it could use a 2nd small burner, food falls between the oven glass and cannot be removed, the temperature controls are on the front of the stove and have no “fail safe” in that the burners are readily turned on by inadvertently leaning against the dial - this is a significant safety concern.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this stove
on January 3, 2023
Posted by: J and C
Everything about it is awesome.. Heats up quickly.. And cooks so evenly
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Nice range, great features
on January 7, 2023
Posted by: dheitz
Beautiful flat-top range and oven with awesome features. The knobs are great on the front of the until, but I have noticed they tend to get kind of hot when the unit is on.
I would recommend this to a friend!
Response from frigidaire.caBy Online Outreach Specialist, January 10, 2023
Thank you for the great review, Dheitz. We’re happy to hear the range’s features and flat top are working for you. We recommend staying away from areas near surface burners and elements because they may be hot even while appearing cool. The best option is option is to let these areas cool before touching them. If you need further help, we are available by phone at 1 (800) 265-8352 Mon-Fri, 8:30 am-8 pm (EST). -Chris
Written by a customer while visiting frigidaire.ca