Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
36
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Customer Rating
3
Choose Wisely
on October 31, 2023
Posted by: SpyBread
[This review was collected as part of a promotion.] Pros:
Very well designed and constructed
Range heats up quickly
Easy to clean cooking surface
Nice looking unit
Cons:
Difficult user interface for oven: Requires two knobs and a button to operate, and the instructions for using the BRIDGE function are complex.
Using the Two Burner BRIDGE function is comparable to Indiana Jones attempting to grab the golden idol. Here are the instructions.
1. Press and hold turn the front/rear left or right knobs counterclockwise to the A-B positions (a short beep will be emitted.)
2. Release the knobs.
3. Return the front left/rear right knob to the OFF position, then promptly press and turn the rear left or the front right cooking zone knobs until you reach power level 9 (a long beep will be emitted0). Now both cooking zone displays shows level 0 and flashing red dots appear on all displays. The bridge function is now activated.
4. You can control both the linked zones using the front left or rear right cooking zone knobs.
There is no way to turn on the oven light without opening the door: This is a major inconvenience, especially when cooking delicate dishes or checking on food in the dark.
Overall:
This range is well-designed and constructed, but the difficult user interface for the oven and the lack of a way to turn on the oven light without opening the door are major drawbacks. I would only recommend this range to cooks who are comfortable with complex user interfaces and don't mind opening the oven door to turn on the light.
Recommendation:
If you are looking for an electric range with a Two Burner BRIDGE function, I recommend that you look for a different model with a more user-friendly interface and a way to turn on the oven light without opening the door.
Very well designed and constructed
Range heats up quickly
Easy to clean cooking surface
Nice looking unit
Cons:
Difficult user interface for oven: Requires two knobs and a button to operate, and the instructions for using the BRIDGE function are complex.
Using the Two Burner BRIDGE function is comparable to Indiana Jones attempting to grab the golden idol. Here are the instructions.
1. Press and hold turn the front/rear left or right knobs counterclockwise to the A-B positions (a short beep will be emitted.)
2. Release the knobs.
3. Return the front left/rear right knob to the OFF position, then promptly press and turn the rear left or the front right cooking zone knobs until you reach power level 9 (a long beep will be emitted0). Now both cooking zone displays shows level 0 and flashing red dots appear on all displays. The bridge function is now activated.
4. You can control both the linked zones using the front left or rear right cooking zone knobs.
There is no way to turn on the oven light without opening the door: This is a major inconvenience, especially when cooking delicate dishes or checking on food in the dark.
Overall:
This range is well-designed and constructed, but the difficult user interface for the oven and the lack of a way to turn on the oven light without opening the door are major drawbacks. I would only recommend this range to cooks who are comfortable with complex user interfaces and don't mind opening the oven door to turn on the light.
Recommendation:
If you are looking for an electric range with a Two Burner BRIDGE function, I recommend that you look for a different model with a more user-friendly interface and a way to turn on the oven light without opening the door.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 1, 2023
We want to personally thank you for sharing your important quality concerns and experience with us. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Also, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you require any assistance, please let us know! You can reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent range
on September 23, 2023
Posted by: Dad2320
[This review was collected as part of a promotion.] We bought this range to replace another brand’s stove. This one is much better. It’s quieter, has more helpful features, and the cooktop is much more thoughtfully designed. I appreciate the many levels of power available and really like the stovetop lock option, since we have a curious toddler.
Written by a customer while visiting frigidaire.com
Customer Rating
2
You better hope it doesn't break
on August 21, 2023
Posted by: Tanya2266
[This review was collected as part of a promotion.] The main control board is broken and there are no replacement parts available. I have been without a range for 2 months now.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 23, 2023
Hi there, Tanya! We apologize for the inconvenience and truly understand the impact this may have on you and your family. We never want to see our family unhappy with their investment. We would love the opportunity to try to make things right. For further updates or questions regarding the status of your unit, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love this range!
on July 17, 2023
Posted by: Jonni
[This review was collected as part of a promotion.] A good looking range with lots of features. I'm still learning how to use it. The induction cooking is fast, which is so nice. I made pasta and I think the pasta tasted better because of the intensity of the boiling water. Have used the conventional oven, but haven't tried the convection yet. The knobs on the front are easy to bump and turn on. Sometimes it isn't straightforward on the oven temp vs. setting the clock (too many clicks).
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2023
Posted by: Rain64
[This review was collected as part of a promotion.] It took a bit to convince my husband to go with induction but I'm very happy with the stove. We also had to upgrade our fuse box but that was probably a good thing too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This was an excellent purchase
on June 12, 2023
Posted by: Sparky921
[This review was collected as part of a promotion.] We wanted to replace our gas range with an induction model. For a couple of years, we hesitated and could not truly find a product we really wanted, or that was not back-ordered. The Frigidaire 36” induction range fit our needs perfectly and fits our kitchen space. We are happy with our purchase but have only had the appliance for a month now. Things we like about the range:
• The cooktop heats instantaneously. Boiling water is available VERY quickly.
• The control of pan temperatures is also nearly instantaneous. Raising or lowering the temperature seems quicker than our gas range.
• The lowest settings with the ability to simmer or keep food warm are MUCH better than our gas range. It would continue to cook foods even at the lowest settings.
• Clean up of the range top is far easier than our gas range.
• There is far less heat created in our kitchen due to the induction method of cooking.
• We love the fact that the ventilation of the range electronics is from the back of it. Our prior range would blow hot air out the front of it, making us very warm while cooking.
• We have not tried the oven yet, but are impressed with the fairly quick pre-heating.
• The oven steam cleaning cycle is a plus and should make oven cleaning a less burdensome chore.
• The provided telescopic guides for the over rack are very nice.
• The control of pan temperatures is also nearly instantaneous. Raising or lowering the temperature seems quicker than our gas range.
• The lowest settings with the ability to simmer or keep food warm are MUCH better than our gas range. It would continue to cook foods even at the lowest settings.
• Clean up of the range top is far easier than our gas range.
• There is far less heat created in our kitchen due to the induction method of cooking.
• We love the fact that the ventilation of the range electronics is from the back of it. Our prior range would blow hot air out the front of it, making us very warm while cooking.
• We have not tried the oven yet, but are impressed with the fairly quick pre-heating.
• The oven steam cleaning cycle is a plus and should make oven cleaning a less burdensome chore.
• The provided telescopic guides for the over rack are very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to our kitchen
on June 4, 2023
Posted by: GJMK
[This review was collected as part of a promotion.] Boils quickly and distributes heat evenly on all of our pans.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Induction Range
on May 15, 2023
Posted by: Rob4656
[This review was collected as part of a promotion.] So are so good!! We like our induction stove top and it heats up nicely. We have not used the oven as of yet, but we are looking forward to see how it works for baking bread and cooking meats. We will keep you up to date.
Written by a customer while visiting frigidaire.com