Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
36
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Customer Rating
4
Good but not problem free out of box experience
on October 31, 2026
Posted by: BMOAG
[This review was collected as part of a promotion.] I find the induction cooktop amazing, the oven not so much. The oven signals it is preheated when it is not near the correct temperature, then its not clear if it has turned itself off. It is slow to heat up, its a large oven, but gets to correct temperature. So this brand new range already has a service call pending for what AI tells me are common issues.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 4, 2026
Hi BMOAG, thank you for taking the time to share your experience with us. We're pleased to hear that you're impressed with the induction cooktop and appreciate its performance. However, we're sorry to learn that your experience with the oven has been less than satisfactory, particularly with the preheat notification, temperature accuracy, and heating time. We understand how disappointing it can be to encounter these concerns with a brand-new appliance, especially when a service visit is already pending. Please know that we value your feedback and appreciate your patience while our service team works toward resolving these issues. We hope to provide you with a much better experience moving forward.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on October 5, 2026
Posted by: MDJDMB
[This review was collected as part of a promotion.] Got ours in last week, and it fits the billing - have used all the features and functions - we are moving from a cooktop to an induction range and relearning which pots are ideal (less humming). Good-looking range and looks well built. Here's to the next 15 years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi MDJDMB!
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your new Frigidaire induction range and its features, as well as its attractive, well-built design. We’re glad it’s been a great addition to your kitchen and wish you many wonderful years of cooking ahead!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your new Frigidaire induction range and its features, as well as its attractive, well-built design. We’re glad it’s been a great addition to your kitchen and wish you many wonderful years of cooking ahead!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Did Not Live Up to Expectations
on August 30, 2026
Posted by: Lizzie99
[This review was collected as part of a promotion.] I bought this range for our cottage. It is "ok", but so many things were poorly done. First of all, the cooktop scratches VERY easily. I have had other induction cooktops and never had such scratching issues, so I was very surprised by this. I had to buy a silicon top for the range to cover the cooktop and avoid further scratching. Second, the fan continues for like 20 minutes after you are done baking. It is annoying. Third, the steam clean doesn't work. You just have a wet oven in the end and nothing comes off. Fourth, you can't use oven cleaner on the rack because you have to be "careful" to not ruin the finish - of course, steam clean takes nothing off. Fifth, the button to turn on the stove is right in the middle and if you lean into the stove a bit (which is very easy to do, it automatically comes on. Sixth, I have to play with the buttons to actually get the stove to "start", then set the temperature. The fixtures are not at all intuitive. Seventh, I find the oven cooks slower than my gas range, so that was tricky. It is so poorly designed. I was expecting a lot better from Frigidaire. Really disappointed. On the plus side, the cooktop control is good. That's it. That was the only thing I remotely liked, and I can get that on a gas stove.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2026
Hi Lizzie99!
Thank you for sharing your detailed feedback. I'm sorry to hear that your experience with the range has been disappointing, especially regarding the scratches, fan operation, steam clean effectiveness, and overall design issues. Your insights are valuable and will be forwarded to the product team for review.
If there's anything we can do to assist you further, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your detailed feedback. I'm sorry to hear that your experience with the range has been disappointing, especially regarding the scratches, fan operation, steam clean effectiveness, and overall design issues. Your insights are valuable and will be forwarded to the product team for review.
If there's anything we can do to assist you further, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2026
Posted by: dsteinsd
[This review was collected as part of a promotion.] Great induction range! We replaced our gas range and this one is much cleaner with the glass-like top, and very easy to control with the knobs and display of the setting on the top. The oven is great too. Very happy!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 19, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new induction range and that the glass-like cooktop, easy controls, and oven performance have made a positive difference in your kitchen after upgrading from gas; we appreciate you taking the time to let us know. If you ever need assistance in the future, please contact live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: Kjherr
[This review was collected as part of a promotion.] I love this oven. Took a few days to get used to cooking on it. Love the 5 burners.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 15, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your oven and that you’ve grown comfortable using it. It’s great to know you’re happy with the five-burner design as well.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your oven and that you’ve grown comfortable using it. It’s great to know you’re happy with the five-burner design as well.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Induction range
on March 5, 2026
Posted by: Marianne157
[This review was collected as part of a promotion.] I love this range! It not only looks beautiful in my kitchen it cooks evenly and has so many options and settings. It did take me a minute to figure everything out but the manual has everything you need.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 6, 2026
Thank you for sharing your feedback on the 36" Induction Freestanding Range. We’re thrilled to hear that you love how it looks in your kitchen and appreciate the even cooking and variety of options and settings.
It’s great to know that the manual provided the guidance needed to get started, and we’re glad the range is meeting your expectations. We appreciate you taking the time to provide this positive review. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the manual provided the guidance needed to get started, and we’re glad the range is meeting your expectations. We appreciate you taking the time to provide this positive review. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Induction range
on March 2, 2026
Posted by: Bluedevil
[This review was collected as part of a promotion.] Our first induction range, love the quick heat and the relatively cool cook top!
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 3, 2026
Hello Bluedevil!
Thank you for sharing your feedback about your Frigidaire Professional 36" Induction Range (Model PCFI3670AF).
We’re thrilled to hear that you’re enjoying your first induction range and experiencing the benefits of quick heating and a cooler cooktop. It’s wonderful to know that the performance and convenience are enhancing your cooking experience.
We truly appreciate you choosing Frigidaire Professional and for taking the time to share your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire Professional 36" Induction Range (Model PCFI3670AF).
We’re thrilled to hear that you’re enjoying your first induction range and experiencing the benefits of quick heating and a cooler cooktop. It’s wonderful to know that the performance and convenience are enhancing your cooking experience.
We truly appreciate you choosing Frigidaire Professional and for taking the time to share your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bougie Yet Easy to Use
on February 6, 2026
Posted by: K357c
[This review was collected as part of a promotion.] This is our first induction range. Wow! High end and impressive! At the same time, it’s easy to cook on, and extraordinarily easy to clean - love that! The oven also offers a variety of cooking methods, heats evenly, and cleans up well. I love the telescoping shelf!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 6, 2026
Hi there! Thank you so much for sharing your experience!
We’re thrilled to hear that your first induction range has made such a positive impression. It’s wonderful that you’re enjoying the high-end feel, ease of cooking, and simple cleanup — those are exactly the benefits we hope our customers experience.
We’re also glad the oven’s versatility, even heating, and features like the telescoping shelf are making cooking more convenient and enjoyable for you. Your detailed feedback is greatly appreciated, and we’re so happy to know your range is exceeding expectations.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your first induction range has made such a positive impression. It’s wonderful that you’re enjoying the high-end feel, ease of cooking, and simple cleanup — those are exactly the benefits we hope our customers experience.
We’re also glad the oven’s versatility, even heating, and features like the telescoping shelf are making cooking more convenient and enjoyable for you. Your detailed feedback is greatly appreciated, and we’re so happy to know your range is exceeding expectations.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com