Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Average customer rating
4.5
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
35
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - Professional 36 in. Wide 5 elements 4.4 Cu. Ft. Freestanding Electric Induction Convection Range with Steam-cleaning - Stainless Steel
Customer Rating
5
Love it so far!
on January 10, 2024
Posted by: shibarunner
[This review was collected as part of a promotion.] This range is beautifully designed and looks great in my kitchen. The oven works well, and I like the controls although they take a little time to get used to, but fairly intuitive. The knobs turn the opposite way I'd expect, to turn on the range. Have not used the cooktop much because I still need to buy induction-ready pans. But it works with my old tea kettle and it's amazing how fast it boils water, and how quickly the surface is completely cool after it's turned off. Very happy with the purchase so far.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the range, but already have a problem.
on January 7, 2024
Posted by: 1012GA
[This review was collected as part of a promotion.] Amazing cooking experience, easy to use, beautiful to look at, I wish I could give it a 5star review. But I already have an error code that requires cutting power to it. And 2 burners have never worked properly, they only turned on on the second attempt, which might be linked to the error code . I will call the store on Monday, will try to update my review after servicing . It might be an easy fix or the beginning of a headache.
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 8, 2024
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. This is not the effortless experience we want for any of our consumers. We’re ready to help. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great just one question
on December 1, 2023
Posted by: chefbigjon
[This review was collected as part of a promotion.] The control you have with Induction is precise. One question: Is it normal to get a shock from the area just above the nozzles when you lean up against it?
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven
on November 15, 2023
Posted by: Vromano164
[This review was collected as part of a promotion.] The stove is great the steam cleaner for oven could work better
Written by a customer while visiting frigidaire.com
Customer Rating
4
Steep Learning Curve, but works well.
on November 2, 2023
Posted by: CW_Jones
[This review was collected as part of a promotion.] The way the controls work on this range are not 100% intuitive. The "push this, turn that, then come back and push this again" type of steps to simply turn on the oven can be frustrating when trying to teach several generations of people how to use it. We've still not been able to figure out how to get the "Bridge" function to work on the Cooktop.
That said, the range looks good, and once turned on correctly has operated as expected. Learning how to use Induction has been fun and it's super impressive to see how quickly it all works.
That said, the range looks good, and once turned on correctly has operated as expected. Learning how to use Induction has been fun and it's super impressive to see how quickly it all works.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Choose Wisely
on October 31, 2023
Posted by: SpyBread
[This review was collected as part of a promotion.] Pros:
Very well designed and constructed
Range heats up quickly
Easy to clean cooking surface
Nice looking unit
Cons:
Difficult user interface for oven: Requires two knobs and a button to operate, and the instructions for using the BRIDGE function are complex.
Using the Two Burner BRIDGE function is comparable to Indiana Jones attempting to grab the golden idol. Here are the instructions.
1. Press and hold turn the front/rear left or right knobs counterclockwise to the A-B positions (a short beep will be emitted.)
2. Release the knobs.
3. Return the front left/rear right knob to the OFF position, then promptly press and turn the rear left or the front right cooking zone knobs until you reach power level 9 (a long beep will be emitted0). Now both cooking zone displays shows level 0 and flashing red dots appear on all displays. The bridge function is now activated.
4. You can control both the linked zones using the front left or rear right cooking zone knobs.
There is no way to turn on the oven light without opening the door: This is a major inconvenience, especially when cooking delicate dishes or checking on food in the dark.
Overall:
This range is well-designed and constructed, but the difficult user interface for the oven and the lack of a way to turn on the oven light without opening the door are major drawbacks. I would only recommend this range to cooks who are comfortable with complex user interfaces and don't mind opening the oven door to turn on the light.
Recommendation:
If you are looking for an electric range with a Two Burner BRIDGE function, I recommend that you look for a different model with a more user-friendly interface and a way to turn on the oven light without opening the door.
Very well designed and constructed
Range heats up quickly
Easy to clean cooking surface
Nice looking unit
Cons:
Difficult user interface for oven: Requires two knobs and a button to operate, and the instructions for using the BRIDGE function are complex.
Using the Two Burner BRIDGE function is comparable to Indiana Jones attempting to grab the golden idol. Here are the instructions.
1. Press and hold turn the front/rear left or right knobs counterclockwise to the A-B positions (a short beep will be emitted.)
2. Release the knobs.
3. Return the front left/rear right knob to the OFF position, then promptly press and turn the rear left or the front right cooking zone knobs until you reach power level 9 (a long beep will be emitted0). Now both cooking zone displays shows level 0 and flashing red dots appear on all displays. The bridge function is now activated.
4. You can control both the linked zones using the front left or rear right cooking zone knobs.
There is no way to turn on the oven light without opening the door: This is a major inconvenience, especially when cooking delicate dishes or checking on food in the dark.
Overall:
This range is well-designed and constructed, but the difficult user interface for the oven and the lack of a way to turn on the oven light without opening the door are major drawbacks. I would only recommend this range to cooks who are comfortable with complex user interfaces and don't mind opening the oven door to turn on the light.
Recommendation:
If you are looking for an electric range with a Two Burner BRIDGE function, I recommend that you look for a different model with a more user-friendly interface and a way to turn on the oven light without opening the door.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 1, 2023
We want to personally thank you for sharing your important quality concerns and experience with us. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Also, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you require any assistance, please let us know! You can reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent range
on September 23, 2023
Posted by: Dad2320
[This review was collected as part of a promotion.] We bought this range to replace another brand’s stove. This one is much better. It’s quieter, has more helpful features, and the cooktop is much more thoughtfully designed. I appreciate the many levels of power available and really like the stovetop lock option, since we have a curious toddler.
Written by a customer while visiting frigidaire.com
Customer Rating
2
You better hope it doesn't break
on August 21, 2023
Posted by: Tanya2266
[This review was collected as part of a promotion.] The main control board is broken and there are no replacement parts available. I have been without a range for 2 months now.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 23, 2023
Hi there, Tanya! We apologize for the inconvenience and truly understand the impact this may have on you and your family. We never want to see our family unhappy with their investment. We would love the opportunity to try to make things right. For further updates or questions regarding the status of your unit, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com