Customer reviews from bosch-home.com
Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
Average customer rating
4.5
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
134
4 Stars
21
3 Stars
6
2 Stars
9
1 Star
5
90%of customers recommend this product.
(
134 out of
149)
Customer Reviews for Bosch - 800 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - White
Customer Rating
4
My new dishwasher
on April 29, 2024
Posted by: Loly
[This review was collected as part of a promotion.] I like all about it. The reason I only give four stars is because is a little cumbersome to program washing times.
Written by a customer while visiting bosch-home.com
Customer Rating
4
bosch 800 series dishwasher
on May 28, 2024
Posted by: Carolyn
[This review was collected as part of a promotion.] Very quite but still learning how to use as more complicated than our 30+ year old Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
FEW PROBLEMS
on June 13, 2024
Posted by: AKAN
Unable to change settings
Response from bosch-home.comBy Bosch Home US, June 14, 2024
Hi AKAN, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about how to operate your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this but…
on June 17, 2024
Posted by: PatC
[This review was collected as part of a promotion.] My only complaint is that I cannot access all of the cycles without using my phone. Limited number of cycles door. Otherwise, does a really stellar job, Especially silverware I'm impressed
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
First time owning
on July 19, 2024
Posted by: Marga
So far Not happy at all
Response from bosch-home.comBy Bosch Home US, July 19, 2024
Hi Marga, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
dishwasher installation
on August 12, 2024
Posted by: alco
The connection for the incoming water should just be a female compression fitting. I put a hose fitting with a compression fitting on the end on it and snugged it down like I would a garden hose connection and the hose fitting leaked badly. I am continuing to tighten a little more each time. I done it four times and it still leaks. Bosch should at least use a steel or brass hose fitting to make it easier to install.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, August 13, 2024
Hi alco, thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you may be experiencing with the installation of your dishwasher. To assist you further, please refer to the comprehensive installation manual available at this link: https://media3.bsh-group.com/Documents/9001831461_A.pdf. Alternatively, you may reach out to our dedicated support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Tines need help
on October 25, 2024
Posted by: Nboyle
[This review was collected as part of a promotion.] I bought the Bosch 800- decoding I wanted the drying technology. It is sleek, dishes come out clean, however, the placement of the ties especially in the bottom rack are terrible. He's incredibly difficult what I need. They are slanted and strange way. My other complaint is that the buttons are not very responsive. Sometimes they are too responsive. I would just say, before you buy this dishwasher, try to load some dishes in someone's. And see if it would work for you.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, October 28, 2024
Hi Nboyle, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any further questions or concerns about your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Most Useless App I Have Ever Experienced
on November 1, 2024
Posted by: NOT A HAPPY CUSTOMER!!!
On a scale of 1 to 10, my rating is minus 500. Bosch dishwasher is okay. BUT
The Bosch "Home Connect" App for iPhone is the worst, most unreliable, piece of garbage software I have ever encountered. Hello, in 2024 WIFI is not a new technology & isn't rocket science so why can't Bosch select a software partner who can actually make it work with my model 800, high end dishwasher. Basically, connectivity between my HOME CONNECT app and my dishwasher is less consistent than my 15 year old daughter. Mostly, no connectivity (meaning 99% of the time, no connectivity), and connectivity goes on and off like a traffic light. When connected on those extremely rare occasions, it seldom responds. Just to cover Bosch's likely excuse, my internet router is extremely high end and so reliable & powerful it could likely melt an ice cream cone at 100 yards.
So bottom line: We will never purchase any Bosch appliance again. Such a shame (for them).
The Bosch "Home Connect" App for iPhone is the worst, most unreliable, piece of garbage software I have ever encountered. Hello, in 2024 WIFI is not a new technology & isn't rocket science so why can't Bosch select a software partner who can actually make it work with my model 800, high end dishwasher. Basically, connectivity between my HOME CONNECT app and my dishwasher is less consistent than my 15 year old daughter. Mostly, no connectivity (meaning 99% of the time, no connectivity), and connectivity goes on and off like a traffic light. When connected on those extremely rare occasions, it seldom responds. Just to cover Bosch's likely excuse, my internet router is extremely high end and so reliable & powerful it could likely melt an ice cream cone at 100 yards.
So bottom line: We will never purchase any Bosch appliance again. Such a shame (for them).
P.S. About app updates, none for over a year when app NEVER WORKED, and many "techless support less" calls. Now they are coming like a cousin trying to borrow money. But backing off, re-doing, etc. it's uglier than a dog's breakfast. And it's still unreliable. Somebody at Bosch needs to be fired and perp walked out of the building.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 4, 2024
Hi, thank you for sharing your review. We appreciate your valuable feedback and apologize for any inconvenience you have experienced with the Home Connect app. Our team is here to assist you with any questions or concerns you may have. Please feel free to contact us at 1-800-944-2904 or via email at info.us@home-connect.com. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com