Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
50
4 Stars
10
3 Stars
8
2 Stars
0
1 Star
3
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
5
Bosch dishwasher
on March 10, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] We purchased a Bosch dishwasher (2 actually) for home renovation. It has not disappointed us at all. It is so quiet you don't know it is running, but more importantly, there is a timer that projects o to the floor telling it is on and how much time is left to complete. The added benefit is the ability to connect to you lot WiFi. If I leave the house I will get a message when the cycle is done. I can also start it when away. My husband loves the light that illuminates the inside of the dishwasher. The dishes come out clean and you have the various cleaning options to choose from.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Poor manufacturing quality
on March 14, 2025
Posted by: ABAB
The first one I purchased lasted 8 months before the door fell down in its own one day. After much back and forth, Bosch finally replaced it as it was still under warranty. The new machine had a warped base plate, requiring the installers much time and trouble to install. After installation, I noticed the floor light (the reason I purchased this model in the first place) isn't working. I'm still waiting for it to be addressed. Feels like manufacturing quality control has gone down significantly.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, March 14, 2025
Dear ABAB, thank you for your review. We apologize for any inconvenience you may have experienced Our team has forwarded your feedback to the relevant department as we strive to continuously improve our products and our services. Your input is invaluable in this process, and we appreciate you reaching out. If service is necessary, please use the following link to locate a Bosch authorized provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Works better than imagined
on April 3, 2025
Posted by: Mitch
[This review was collected as part of a promotion.] Upgrading from an old dishwasher, the Benchmark is amazing. It is super quiet, sometimes I can't even tell its on. No pre-wash required and dishes come out sparkling and dry.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Benchmark Dishwasher
on April 6, 2025
Posted by: Timm
[This review was collected as part of a promotion.] This dishwasher does a fantastic job—dishes come out spotless and dry every time. It's quiet, efficient, and overall a great addition to the kitchen. My only minor complaint is that the delayed start feature is only accessible through the mobile app. It would be much more convenient to have that option directly on the dishwasher itself. Otherwise, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Wet Door
on May 9, 2025
Posted by: Rbk1
Bought top of line unit with lights inside and cabinet ready. Very happy with sound and dishwashing functions. Not happy with door is hard to open and inside stays wet on sides and inside front door. However, Dishes and silverware are all perfectly dry. Must wipe down inside door after a load.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, May 12, 2025
Hi Rob, thank you for your review. We appreciate this feedback. It is normal for moisture to remain on the interior walls and door of the appliance. We encourage you to check your custom panel dimensions to ensure the weight is enough to overcome the spring tension of the custom panel unit. If we may hepl answer any other questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Silverware Tray
on May 12, 2025
Posted by: JaneGreen
Silverware tray needs re-engineering. Every time it is opened all the silverware gets jumbled up, as seen in the picture. Constantly needing to redo the silverware. My last Bosch did not have this problem. Need the old tray back.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, May 12, 2025
Hi, thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and consideration.
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far, great!
on May 19, 2025
Posted by: CleanDish
We've had this dishwasher for about a month now and so far it's been preforming great. I like the wifi connectivity that tells me on my phone when the wash is done. I also like the light that projects onto the floor so i can see how much longer is left in the wash cycle. My favorite feature is the internal light and the utencil top drawer. There were no issues with attaching out existing panel and it replaced a very high end dishwasher that looked almost identical to this.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
LOVE my dishwasher!
on May 20, 2025
Posted by: SunshineNC
[This review was collected as part of a promotion.] I finally got the dishwasher of my dreams for my birthday...it is SO quiet when it is running, I have to look at the light on the floor just to be sure. My dishes come out spotless (I don't run it every day, and they all still come out sparkling clean) and everything is DRY, not sopping wet like my old one. The app is so easy and I love the alerts to let me know to fill the rinse aid or salt.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com