Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
59
4 Stars
12
3 Stars
8
2 Stars
2
1 Star
4
86%of customers recommend this product.
(
59 out of
69)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
1
Disappointed Dishwasher
on December 18, 2023
Posted by: KJudd
[This review was collected as part of a promotion.] This is my second Bosch diswasher. My first was purchased in 2004 and worked very well. Then I sold that house. We renovated our house in 2014 and purchased a competitor that needed to be replaced. I decided to come back to Bosch however I am regretting this purchase. Although it seems to clean the dishes it fails to dry. We are left with puddles, not drops but puddles of water on the dishes, on the door and the sides. I'm sorry but I am ready to throw it out the window.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, December 19, 2023
Hi KJudd, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Superior in Every Way
on October 20, 2023
Posted by: RiverMom
[This review was collected as part of a promotion.] We replaced our 20 y/o Kitchenaid and all I expected was "at least as good" but this machine beats it by a mile. We use the 60 minute cycle most often and I've been loading pots and pans that I used to do by hand. They sparkle. The third rack for silverware is brilliant - thought I'd miss the baskets but don't. And best of all, the drying technology means we can load plastic or acrylic anywhere it fits without worrying about heating element. It's super quiet and the 'timer' floor light is more handy than I'd expected. Upgrading for a better sliding mechanism for the middle rack was also worth it. 150% happy with it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Do Not Buy
on January 22, 2025
Posted by: Tom.
This dishwasher is not worth the money. I does not hold many plates, when you put a bowl in the dishwasher it takes about 4 plate postions due to poor design. It's alway wet inside even after "sanitizing". The led display that shows on the floor is complete giberish, just random numbers. I have no idea what the purpose of that is. The cup section cannot hold large glasses so you need to put them in the aready limited plate section. And it will not connect to Bosch Home Connect. Which is also very glitchy. I've had much cheaper dishwashers that made more sense.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 24, 2025
Hi Tom, thanks for your review. We’re sorry to hear about your disappointment with your dishwasher. We think the following link might assist in providing various tips: https://bit.ly/3ZJzNZO. If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Lovin My Bosch!
on November 26, 2023
Posted by: JDM1
[This review was collected as part of a promotion.] I splurged and got the top of the line and I have to admit I'm having a little difficulty with the cycles. With my old Bosch I could shorten the cycle but still select the dry feature. This one... not so easy but I'm not giving up. Bosch makes a fantastic product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great and easy to install but…..
on June 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Overall we love Bosch products; had our previous Bosch dishwasher for over 20 years. The new one was relatively easy to install but for two issues, first for the price the dishwasher should come with all the parts for the basic install: specifically the water line and especially the connector to the dishwasher itself. Or a better explanation as to what is needed when purchasing from venders. Secondly, the water inlet should be brass or metal instead of plastic: particularly at this price point, to avoid cross threading when attaching waterline. We are very happy with our new dishwasher, so much quieter and the 3rd shelf for flatware is great. Will recommend to anyone with the above caveats.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very Quiet
on August 7, 2024
Posted by: HappyBoschCustomer
[This review was collected as part of a promotion.] Love the Bosch. It is our third Bosch we have owned in the last 25 years. Super quiet, cleans and drys very well. Love the interior light and the exterior display projection on the floor. The racks are better than previous versions (but not perfect), and the rollers are smoothers also. Drys better, but Bosch took away the dry cycle on the quick wash, which doesn't make a ton of sense.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
BOSCH...what's not to love!
on October 24, 2023
Posted by: JDM4
This is the 3rd Bosch dishwasher I have owned in my lifetime (74 years young). Wouldn't change a thing! Custom Distributors' team of professionals (Josh, Q, and Mark) did a beautiful job of installing the new one and removing the old.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Not what I expected from A washing machine
on January 6, 2025
Posted by: Beiget
Small Utensil holder, the light that reflects on the floor is half visible. The bottom shelf retracts back when loading machine so I have to hold it with other hand. Dissatisfied.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 6, 2025
Hi Beiget, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com