Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
90
4 Stars
14
3 Stars
11
2 Stars
7
1 Star
6
83%of customers recommend this product.
(
83 out of
100)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
5
A must to buy
on November 14, 2025
Posted by: Beayondme
[This review was collected as part of a promotion.] Our old dishwasher just needed to go but I needed a new one that I could put the cabinet front on. This was the one I found and not until installed did I realize all the bonus perks it came with. It is so quiet, you wouldn't know it was running if it weren't for the neat little light that shines on the floor, showing the time left to run. The light inside is another perk I didn't know I would enjoy so much. You can actually see those items that always disappeared in my older dishwasher. I expected to be pleased with the purchase but this is more, so much more. One still has to unload the dishes but they are clean, dry, and ready to be put in the cabinet and drawers. No having to rewash, dry. Just all good to go!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Not as good as the Bosch model this replaced.
on November 13, 2025
Posted by: DavidP
This machine does not dry very well regardless of the cycle, I have to hand dry most of my dishes after the cycle is over. I even allow it to sit closed for an hour to let it stay warm but it doesn't dry well.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 14, 2025
Hi, thanks for your review. We are sorry to hear that you are experiencing drying issues. The following link offers tips on how to maximize drying: https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/tips-to-maximize-drying. Should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Live with it in your mind first
on November 9, 2025
Posted by: Bosch Cust
This dishwasher is great: quiet, cleans well, drys well. The racking and silverware are not as good as my old dishwasher. The top silverware rack has to be loaded each piece individually to slot them. It takes time. It also limits the amout of space vertically. It is hard to wash pots, sheet pans, tall glasses, food storage containers, etc. I would get one without the upper rack and stick to good old silverware baskets.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Worth the wait!
on October 28, 2025
Posted by: Kitchen Finishing touch
I have wanted to replace my existing dishwasher with this for quite some time and am MORE than delighted now that i have it! Beyond my expectations both in appearance and quality!
I would recommend this to all and particularly to get a panel front to match any kitchen cabinetry.
I would recommend this to all and particularly to get a panel front to match any kitchen cabinetry.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Quiet, Clean and Dry
on September 29, 2025
Posted by: Bosch dishwasher
[This review was collected as part of a promotion.] The dishwasher works as as dishwasher should. It's really quiet, cleans very good and the Crystal dry works great to get even the plastics dry. Saw lots of complaints about rack layout but in my experience those are over blown. The racks workout well for all of our dishes.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great dishwasher
on September 24, 2025
Posted by: Kamirod
We love the time-left feature! We renovated our kitchen which required a panel-ready dishwasher. We already had a Bosch and this one did not disappoint. It's even quieter than our previous one. At 39dB, sometimes it's hard to identify that it's running.
Overall, this is a great buy. The only thing that's different from our previous Bosch is the silverware basket. It's much smaller in this version. We prefer the bigger one. Outside of that, there are no complaints. We recommend wholeheartedly!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
The Best
on September 24, 2025
Posted by: Deee
There are very many positive things to say about this dishwasher – it is very quiet, it's very efficient, and it cleans thoroughly. I just have one issue, but it has nothing to do with the dishwasher more to do with me. Trying to understand the electronics, app, and how to program is a challenge for someone who is not computer savvy. Since there is no written directions and one must get directions online, that's another pain in the neck. But I am sure that a younger, computer savvy person will fall in love totally with this dishwasher.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Disappointed by reliability
on September 24, 2025
Posted by: Timothy
(This review was collected as part of a promotion.) This was our second Bosch dishwasher, purchased because we had a good experience with an older 800 series. We needed to get the leaking detergent dispenser replaced after 10 months (under warranty). After 14 months (out of warranty) the plastic peg that holds the door opening/closing mechanism sheared off, requiring a costly repair.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com