Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
90
4 Stars
14
3 Stars
11
2 Stars
7
1 Star
6
83%of customers recommend this product.
(
83 out of
100)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
5
Works great!
on January 24, 2026
Posted by: Jiayuan
(This review was collected as part of a promotion.) Got this to replace my old one, it's amazing and washes my dishes really well.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this dishwasher
on January 22, 2026
Posted by: RMC9
[This review was collected as part of a promotion.] It's so quite! Does a fantastic job and cleaning.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dishwasher
on January 16, 2026
Posted by: Margo
[This review was collected as part of a promotion.] This is our second Bosch dishwasher. The first one lasted over 15 years. Our new one is even more quiet than our last one so you hardly know it's on. Another upgrade is the light when you open it and the separate rack for silverware. Does a fabulous job cleaning all the dishes pans and silverware. I highly recommend this product
Written by a customer while visiting bosch-home.com
Customer Rating
5
Benchmark series
on January 15, 2026
Posted by: Diane
(This review was collected as part of a promotion.) This machine replaced our 12 year old Bosch and love it. Didn't think I would use the app but love it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Very Quiet but...
on January 5, 2026
Posted by: Ronniebisme
[This review was collected as part of a promotion.] love that it is so quiet, but a few issues - it does not dry dishes like other models I have owned ,and worse of all you CANNOT set a delay time start without programing a favorite cycle and that has to be done through the APP - crazy..
Response from bosch-home.comBy CM, CS, January 7, 2026
Hi, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
It's great!
on January 4, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] We love our new dishwasher. After waiting 15 years to remodel our kitchen and several *lesser* models later we couldn't be happier with our Bosch. We actually went with a paneled option and went off brand from the rest of our appliances because of the Bosch reputation. It's such an upgrade from our previous dishwasher. The special features are great. It's so quiet. We cannot even tell when it is running. The phone notifications have been helpful reminders when the cycle is complete. It fits seamlessly in our kitchen and we couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent
on December 30, 2025
Posted by: Diane D
(This review was collected as part of a promotion.) Had to replace our 12 year old Bosch and it wasn't even a question as to which brand to go with! Love this one with the app!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Broken Door Hinge/Spring Mechanism Pivot Point
on December 28, 2025
Posted by: Dan D
Our previous Bosch dishwasher lasted from 2008-2025! We felt confident that the newest model (top of the line) would be a reliable replacement. Oops. Only 16 months after installation we experienced two loud "bang/pops" from the device and then the door became heavy when openning. A quick internet search revealed that it was not uncommon to have a failure of the spring/string that allows the door to open in a controlled and safe manner. So, I order replacement parts only to find out that it was not the "spring/string" that failed, but the molded plastic pivot point. This seems like a poor design. This is not something that appears repairable. I am awaiting a response from Bosch with recommendations as it is now over 1-year since purchase (no more warranty).
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, December 29, 2025
Thank you for sharing your feedback. We’re truly sorry for your experience — that’s not the quality we expect from our product. Please feel free to contact our team at 1-800-944-2904 or BoschCare@bshg.com, so we can provide further assistance.
Written by a customer while visiting bosch-home.com