Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
50
4 Stars
10
3 Stars
8
2 Stars
0
1 Star
3
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
3
Not what I expected from A washing machine
on January 6, 2025
Posted by: Beiget
Small Utensil holder, the light that reflects on the floor is half visible. The bottom shelf retracts back when loading machine so I have to hold it with other hand. Dissatisfied.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 6, 2025
Hi Beiget, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Functions “Simplifed”
on February 9, 2025
Posted by: Sara
[This review was collected as part of a promotion.] I preferred my old Bosch. This one has fewer options, such as no rinse and hold option. The only quick wash is more than an hour. Also it requires a rinse aid to get dishes dry, but there is no indicator for when the rinse compartment is empty.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, February 10, 2025
Hi Sara, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product question you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Great dishwasher, stinky warranty policy
on March 24, 2025
Posted by: Doc B
The benchmark dishwasher is really great after 7 loads. Why 7 loads after a year? Because of remodel problems for 11 months after purchase, the dishwasher was installed one month before the end of 1 year warranty.
Bosch has a horrible warranty policy: 12 months from delivery, no exceptions. Every competitor will make an exception for installation delays. But not Bosch. My only remedy was to but a one year extended warranty because I had no idea whether the machine was ok.
So great machine so far, bad company policy. I would not recommend Bosch as manufacturer if you have any chance of significant install delays.
Response from bosch-home.comBy CS, RH, March 27, 2025
Hi Doc B! Thank you for your review and sharing your experience. We’re glad to hear that you’re enjoying your Benchmark dishwasher, but apologize for your frustrations with our warranty policy. We strive to provide the best customer experience, and your feedback is invaluable to our continuous improvement. If you have additional concerns or need assistance, please don’t hesitate to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best dishwasher I’ve ever owned
on May 3, 2024
Posted by: Brent
[This review was collected as part of a promotion.] I replaced my perfectly good working dishwasher because I heard how great the Bosch dishwasher performs. It's so quiet, it has a floor marker letting me know the cycle is running.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great... Love It !!
on September 5, 2023
Posted by: BigDfromSD
[This review was collected as part of a promotion.] Cleans Well, quiet, great layout, love the time remaining shown on floor. A must buy for everyone in your family...
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very Happy
on December 29, 2023
Posted by: Zat5
[This review was collected as part of a promotion.] This is our second Bosch, 1st lasted 10-11 years. It's very quiet, love the lighted interior. To fully dry everything, I recommend you use the sanitize or crystal dry functions. Only thing I wish it had was a larger utensil rack like their previous version. The 3rd top rack is also intended for silverware but we liked having the larger rack below so saved the one for our previous model.
Very Happy with it.
Very Happy with it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Over the top
on January 10, 2024
Posted by: DFBarnes
[This review was collected as part of a promotion.] High-quality
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Wonderful product!
on February 1, 2024
Posted by: Andy
The Bosch is terrific. Absolutely the most quiet dishwasher I have ever encountered. And, the cleaning is so thorough. Everytihng comes out spotless. I love it!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com