Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
59
4 Stars
12
3 Stars
8
2 Stars
2
1 Star
4
86%of customers recommend this product.
(
59 out of
69)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
3
Functions “Simplifed”
on February 9, 2025
Posted by: Sara
[This review was collected as part of a promotion.] I preferred my old Bosch. This one has fewer options, such as no rinse and hold option. The only quick wash is more than an hour. Also it requires a rinse aid to get dishes dry, but there is no indicator for when the rinse compartment is empty.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, February 10, 2025
Hi Sara, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product question you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Great dishwasher, stinky warranty policy
on March 24, 2025
Posted by: Doc B
The benchmark dishwasher is really great after 7 loads. Why 7 loads after a year? Because of remodel problems for 11 months after purchase, the dishwasher was installed one month before the end of 1 year warranty.
Bosch has a horrible warranty policy: 12 months from delivery, no exceptions. Every competitor will make an exception for installation delays. But not Bosch. My only remedy was to but a one year extended warranty because I had no idea whether the machine was ok.
So great machine so far, bad company policy. I would not recommend Bosch as manufacturer if you have any chance of significant install delays.
Response from bosch-home.comBy CS, RH, March 27, 2025
Hi Doc B! Thank you for your review and sharing your experience. We’re glad to hear that you’re enjoying your Benchmark dishwasher, but apologize for your frustrations with our warranty policy. We strive to provide the best customer experience, and your feedback is invaluable to our continuous improvement. If you have additional concerns or need assistance, please don’t hesitate to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Silverware Tray
on May 12, 2025
Posted by: JaneGreen
Silverware tray needs re-engineering. Every time it is opened all the silverware gets jumbled up, as seen in the picture. Constantly needing to redo the silverware. My last Bosch did not have this problem. Need the old tray back.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, May 12, 2025
Hi, thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and consideration.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great dishwasher
on December 16, 2024
Posted by: SB15
[This review was collected as part of a promotion.] SO quiet! And works great - dishes clean every time. Love the top shelf. Need to make sure weight of the customer panel is to the specs provided in the manual or the door won't open correctly and slams shut (needs enough weight)
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Happy with Bosch!
on February 29, 2024
Posted by: SFN5
[This review was collected as part of a promotion.] I originally bought a $2300 GE Monogram. That dishwasher was supposed to be the Cadillac of dishwashers but instead it is an incomplete product. That machine emits so much heat during the drying cycle that it causes condensation to swell and collect on the surfaces all around it. This lead to damage of my cabinets and floors (see photo). I wanted so badly to like that $2300 but after 2 attempts and 5 months of fruitless repairs, I traded it in for my good old reliable Bosch. Please don't give yourself a headache with other poorly designed machines and stick with this Bosch and its trustworthiness and cool ground display.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best dishwasher I’ve ever owned
on May 3, 2024
Posted by: Brent
[This review was collected as part of a promotion.] I replaced my perfectly good working dishwasher because I heard how great the Bosch dishwasher performs. It's so quiet, it has a floor marker letting me know the cycle is running.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Switches off, Doesnt drain
on September 11, 2025
Posted by: Sharash
[This review was collected as part of a promotion.] Horrible experience, doesnt drain, switches off, doesnt work even after clearing derbis and is a pain
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, September 12, 2025
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed operating your dishwasher. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great... Love It !!
on September 5, 2023
Posted by: BigDfromSD
[This review was collected as part of a promotion.] Cleans Well, quiet, great layout, love the time remaining shown on floor. A must buy for everyone in your family...
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com