Customer reviews from bosch-home.com
Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
95
4 Stars
14
3 Stars
11
2 Stars
7
1 Star
6
84%of customers recommend this product.
(
88 out of
105)
Customer Reviews for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and RackMatic, 39 dBA - Custom Panel Ready
Customer Rating
3
Poor manufacturing quality
on March 14, 2025
Posted by: ABAB
The first one I purchased lasted 8 months before the door fell down in its own one day. After much back and forth, Bosch finally replaced it as it was still under warranty. The new machine had a warped base plate, requiring the installers much time and trouble to install. After installation, I noticed the floor light (the reason I purchased this model in the first place) isn't working. I'm still waiting for it to be addressed. Feels like manufacturing quality control has gone down significantly.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, March 14, 2025
Dear ABAB, thank you for your review. We apologize for any inconvenience you may have experienced Our team has forwarded your feedback to the relevant department as we strive to continuously improve our products and our services. Your input is invaluable in this process, and we appreciate you reaching out. If service is necessary, please use the following link to locate a Bosch authorized provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch dishwasher
on March 10, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] We purchased a Bosch dishwasher (2 actually) for home renovation. It has not disappointed us at all. It is so quiet you don't know it is running, but more importantly, there is a timer that projects o to the floor telling it is on and how much time is left to complete. The added benefit is the ability to connect to you lot WiFi. If I leave the house I will get a message when the cycle is done. I can also start it when away. My husband loves the light that illuminates the inside of the dishwasher. The dishes come out clean and you have the various cleaning options to choose from.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Don’t buy one!
on February 28, 2025
Posted by: MagsE
(This review was collected as part of a promotion.) We bought the Benchmark thinking it was high end and better quality ... it isn't! We've had the same issue repaired twice in a year. Our previous d/w was an 800 series Bosch - had the same issue. Warranty means waiting for replacement parts and hand washing dishes for weeks !
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
My dishwasher
on February 27, 2025
Posted by: Roman
[This review was collected as part of a promotion.] I spent a significant time searching for my dishwasher. Since I was designing a new kitchen, I decided to go with Bosch and dishwasher was one of the reasons to stay with his brand. Specifically I was looking for: panel ready, design and quality. I got in addition to it also WiFi connectivity, the washing time projected onto the floor and LED light inside, which is very rare yet both are practical! Very happy and satisfied so far.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Dishwasher!
on February 18, 2025
Posted by: HDIII
I replaced my last "quiet" dishwasher with this. This one is amazing. I transferred the panel from the old dishwasher and this one is almost silent. If I get beside it and strain I think I can hear it. It washes dishes and gets them spotless. I really like the timer that's projected on the floor to tell how much time is left. I highly recommend this dishwasher.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Functions “Simplifed”
on February 9, 2025
Posted by: Sara
[This review was collected as part of a promotion.] I preferred my old Bosch. This one has fewer options, such as no rinse and hold option. The only quick wash is more than an hour. Also it requires a rinse aid to get dishes dry, but there is no indicator for when the rinse compartment is empty.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, February 10, 2025
Hi Sara, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product question you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch for the win
on February 7, 2025
Posted by: Karen
[This review was collected as part of a promotion.] We had a Fischer Paykel dishwasher installed in our new construction home 10 years ago. It never worked well. We have a family of 8 plus my parents live with us, so we produced a lot of dishes. A few years ago we just became accustomed to handwashing and I really dismissed idea of buying a new dishwasher, having been soured on the whole experience by Fischer Paykel. My Dad, thinking the whole scene of handwashing ievery meal was just a bit much to watch, so generously treated me to a new Bosch dishwasher. I thought it was extravagant, over the top, not necessary. However, I've been hooked since that first load. Apparently we're just terrible hand dishwashers. I've never seen my dishes, so clean. Sparkling. Effortless. It's a work of art inside that machine. I'll never stray from Bosch again.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
As fabulous as the last Bosch
on January 31, 2025
Posted by: My Bosch is boss
[This review was collected as part of a promotion.] So quiet! I barely know it's running. Everything comes out clean. And the choice of settings more than covers whatever my washing needs are - pots, pans, china, cookware... LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com