Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Double Oven Gas Range with Left Swing Door - Silver
Customer Rating
4
New gas range
on June 25, 2024
Posted by: Kristen
Looking to find service for my range. The door on the large oven hasn't sealed properly since it was first installed, therefore doesn't get to the proper temperature.
This is amazing stove and we love it so far. The onions do get quite hot when using the oven so we have asked for replacement knobs that do not conduct heat. Other than that,, it’s fantastic!
We got our 48" gas range back in Oct and we are now ready to put it in our new home. The movers realized that we did not have any legs under the range. I reached out to Forno by email and the CSR , Alexandra P, went above and beyond to help me out. I sent her a picture of what we needed on Wednesday and Friday afternoon the carrier delivered the six adjustable legs we needed. I was so happy with my experience with Alexandra P, and Forno. Thank you :)
Not very easy getting someone to fix the oven, I even bought the additional protection Loew's offered. they then proceed to tell me to deal with you directly because the oven is brand new, and it still has a 2-year warranty. I ask myself why Loew's offers a 3-year protection plan if 2 of those years they are just going to push me toward you guys.