Customer Reviews for Forno Appliances - 30 in. Wide 5 Burner Capriasca 4.32 Cu. Ft. Freestanding Gas Range with French Doors and LP Conversion - Silver
Customer Rating
5
Beautiful
on April 2, 2023
Posted by: Robert
Looks and works great I would definitely recommend high quality stove installation was easy best stove purchase
Received new stove. It looks amazing. Every thing works but the broiler. 1 800 number just makes you send an email. No one answers the phone. Hopefully this will be resolved quickly
Response from Forno Appliances By Michael, Customer Service, March 2, 2023
Hey Michael,
To schedule a technician and receive free parts, we kindly ask you to provide us with some information regarding the issue you're experiencing. Please send an email to mysupport@forno.ca and we'll create a file to begin working on your broiler promptly. You can also call us directly at 1-866-231-8893, extension 232.
We love the stove-five beautiful burners! The really boil water quickly. The oven is right on temperature and the racks slide perfectly. The enamel wipes up easily and the stainless steel really shines. The company is very responsive to emails and calls you back if you need them to call you back.
Response from Forno Appliances By Michael, Customer Service, February 22, 2023
Hello Robert!
Great to hear that you enjoyed your range and found our customer service to be satisfactory! Thank you for taking the time to leave a review, we truly appreciate your feedback.
Would be perfect if the glass on the oven door was properly installed. It is sitting inside of the oven door frame. The company said they will get it fixed. We’ll see how long it takes. Other than that, very nice range, BTU output is very strong compared to my last range.