Customer reviews from Forno Appliances
Forno Appliances - Capriasca 4.32 Cu. Ft. Freestanding Gas Range with French Doors and LP Conversion - Silver
Average customer rating
4.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
17
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Forno Appliances - Capriasca 4.32 Cu. Ft. Freestanding Gas Range with French Doors and LP Conversion - Silver
Customer Rating
3
Great cooktop oven does not work correctly
on October 10, 2023
Posted by: Michelle
I have sent 3 requests for service over the past 5 days and no one has gotten back to me so I cannot give a review for service. I rate the stove top A plus. I have not been able to use the oven as it does not maintain a temperature so I cannot rate that at all.
Response from Forno Appliances By Forno Support Team, October 23, 2023
Hi Michelle,
Our technical support agent attempted to contact you about your oven, but it seems your emails were bouncing back. We left a voicemail, and kindly ask you to return our call or contact us at info@forno.ca using an alternative email address so we can better resolve your issue promptly.
Our technical support agent attempted to contact you about your oven, but it seems your emails were bouncing back. We left a voicemail, and kindly ask you to return our call or contact us at info@forno.ca using an alternative email address so we can better resolve your issue promptly.
Written by a customer while visiting Forno Appliances
Customer Rating
5
First issue I’ve had. (Oven temp)
on July 30, 2024
Posted by: Jesse
Oven doesn’t get as hot as the dial setting. It’s under by about 50 degrees, doesn’t get to 500 when I need it to. Will follow up with outcome.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Great at first...
on October 9, 2024
Posted by: Araceli
We LOVED this stove in the beginning, but less than a year later the oven no longer works. Hoping to resolve this issue soon
Written by a customer while visiting Forno Appliances
Customer Rating
3
looks amazing but having issues with the burners
on June 14, 2024
Posted by: ralph
looks amazing but having issues with the burners when multi burners are on there is issues with the burners not working
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful Pro Style Range!
on September 22, 2024
Posted by: Petey57
from Chicago, Illinois
Gender:Male
Had it for a couple months now and I'm so in love with it. I'm not a professional cook but some may disagree. It's performed flawlessly for whatever I've cooked on it. The burners are so versatile. This was the only range I found with all the burners at 20,000 btus and at 30" for my small kitchen setup. The simmer setting works great for rice and cooking eggs etc. The high works amazing for searing and all sorts of professional style dishes. All the burners and oven temperature have worked perfectly without any adjustments. I did have an issue with one of the burner knobs rubbing on the edge of the panel. I was able to fix it myself by removing the front panel and adjusting a couple mounting screws. This may be overwhelming for most but I'm very handy.
Everyone who sees this unit is amazed by it. It's well made and feels very professional. It's also easy to clean. I've made some mess for sure with some of the dishes I've cooked. I did have to contact Forno because the lower front panel has a dimple in the stainless steel. This was from an internal part that was pressing on it from assembly. I was once again able to remove the front panel and reposition the part so it wasn't pressing on the panel. Contact is done through the website. You can't talk to someone. I can say the response was within a short period of time. I'm still waiting for the panel. Was told it was on backorder. Going on two months. Not sure what the delay is. I also had supposed upgraded knobs sent to me because they were getting hot. Enough for my wife to say something. I figured it was normal. The ones they sent me were exactly the same. I hope they last but now have a extra set. Overall, I love this range! Note that if you decide to get it it's extremely important to have a high volume exhaust hood. The high btu output and heat that comes off this stove is very intense and should be properly exhausted. I also had to install a simple makeup air system. I have no issues with heat, cooking smoke or smells since my hood is amazing!
Everyone who sees this unit is amazed by it. It's well made and feels very professional. It's also easy to clean. I've made some mess for sure with some of the dishes I've cooked. I did have to contact Forno because the lower front panel has a dimple in the stainless steel. This was from an internal part that was pressing on it from assembly. I was once again able to remove the front panel and reposition the part so it wasn't pressing on the panel. Contact is done through the website. You can't talk to someone. I can say the response was within a short period of time. I'm still waiting for the panel. Was told it was on backorder. Going on two months. Not sure what the delay is. I also had supposed upgraded knobs sent to me because they were getting hot. Enough for my wife to say something. I figured it was normal. The ones they sent me were exactly the same. I hope they last but now have a extra set. Overall, I love this range! Note that if you decide to get it it's extremely important to have a high volume exhaust hood. The high btu output and heat that comes off this stove is very intense and should be properly exhausted. I also had to install a simple makeup air system. I have no issues with heat, cooking smoke or smells since my hood is amazing!
I would recommend this to a friend!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great Product
on January 21, 2024
Posted by: Howard
The appliance is high quality and look great. Arrived in a heavy duty crate well protected.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great an fast service
on February 7, 2024
Posted by: Letticia
So far, we love it. It Looks Great. I just got it and I have not Bake with It yet.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Dented
on April 17, 2024
Posted by: Kevan
Oven arrived with a dent in upper left hand french door. I watched the delivery men uncrate it. There was no damage to the crate and I saw it immediately when the top of the crate was removed. Other than that, it looks like a nice range. Just got it yesterday and haven't used it yet. I also don't appreciate having to leave a review in order to complete the registration.
Written by a customer while visiting Forno Appliances