Customer Reviews for Bose - A30 Noise Cancelling Over-the-Ear Aviation Headset with Dual Plug - Black
Customer Rating
3
Not as good as the A20 for noise cancelling.
on September 12, 2024
Posted by: GeorgeV
Gender:Male
Length of ownership:1 month
As a previous owner of two A20 headsets, I am disappointed in the A30. I am unable to get a compete seal around my ears, thus allowing a good amount of noise inside the ear cup. No amount of noise cancelling can compensate for this. I’m not sure if it’s the ear cup design/material or the strength of the spring on the cross bar. On the plus side, the headset is significantly lighter than the A20, and the head pad is larger and more comfortable. That said, I would much prefer the A20 for its superior noise cancelling ability, but since Bose is no longer stocking any parts for it, I’m stuck with the A30. Honestly, I would have expected much more testing from Bose on this A30 before it was released. I also had to turn off the “tap to listen” feature since I’m constantly adjusting the ear cups in a vain attempt to get a good seal, causing the noise cancelling to turn off. So that feature is useless for me.
Bought the A30 about 3 weeks ago. Used a A20 but it was getting old, and I thought it was time to get a good second set of headphones. Negative on the A30 is the "green" light showing they are on. The light is so weak it is hard to see when the sun is shining through the canopy
It’s a nice headset, but I’m not sure how they justify the extra cost over the A20. Biggest praise is the ear cups seem a little roomier on my ears compared to the A20.. But, they also fall off easier (especially when one ear is uncovered). My biggest complaint is I get a nuisance resonance when the nose wheel touches down on landing.. Not a huge deal, but not what I’d call award winning. I’m keeping them I guess. I do like them overall.. But with some reservations, especially considering the high cost.
Response from bose.comBy Lau, Bose Customer Support, June 28, 2024
Hello,
The A30 aviation headset is more comfortable (less clamping force) and has a lightweight design, better microphone, cancels more noise, is 100 percent digital, and runs an 45 hours on two AA batteries.
If you have questions or need assistance, please feel free to contact our team: https://global.bose.com/en_us/index.html
Like the headset, don’t like the storage. The earcups should fold flat and the cord should not come out of the bottom of the earcup where it has pressure to bend when in the storage bag. My A20 had to have the cord replaced twice because of this issue. Was hoping it would be fixed on A30, but it is not. I love the sound quality and comfort, but will not be keeping this headset because it is too bulky in its storage bag, and I don’t want to be replacing expensive cords in the future. When you fix these 2 issues I will be a Bose user again.
I will be returning my A30 for the almost constant hum or vibration that is created with any air pocket around the ears. It's borderline painful to the ear when it occurs and causes you to stop what you're doing and fix it! This hum was not experienced with the A20's.
Response from bose.comBy Customer Support, May 20, 2024
Hi there,
I understand you're planning to return the headphones. I am surprised that you're having trouble with a constant hum when using the headphones. I'd recommend making sure that there isn't a gap between the ear cushions and around your ears. As this can lead to unwanted noises as the ANC tries to compensate, we have other suggestions here https://support.bose.com/s/display-articles?productId=01t8c00000PgjRLAAZ&articleId=ka08c000001brHCAAY&language=en_US as well that can help.
Please also reach out to our Aviation support team through the number on our contact page here https://bose.life/contact as we would love to support you with the headphones.