Customer reviews from frigidaire.com
Ice Maker Kit for Select Frigidaire Top Mount Refrigerators - White
Average customer rating
2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
3
4 Stars
4
3 Stars
7
2 Stars
3
1 Star
24
Customer Reviews for Ice Maker Kit for Select Frigidaire Top Mount Refrigerators - White
Customer Rating
1
Expensive...for what you get
on December 27, 2019
Posted by: Hermie2000
[This review was collected as part of a promotion.] I just bought a FFHT1425VV beautiful fridge. I wanted an ice maker so I was excited to get the ice maker. However...when it arrived it was missing pieces. Just the clips for the water line but still....I installed the unit and it makes VERYsmall ice cubes. There are no directions in how to increase or adjust cube size. Even if they did...the tray has small capacity. Frigidaire support is non existent. Wish this freezer was compatible with the older style cube maker which makes large cubes for half the cost
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 31, 2020
Hi, Hermie2000!
Thank you for your feedback. The factory default for the cubes is set at small, but it is adjustable depending on how you like your ice! We would be happy to assist you by providing instructions. To change the size settings, hold the POWER and TEST/SERVICE buttons together for 3 seconds. The POWER button will blink to show the current setting. It will blink one to indicate small, twice to indicate medium, three times to indicate large, and four blinks is extra large. Press the TEST/SERVICE button to advance to the next level. When at extra large, the next press goes back to small. I hope this information helps!
Best,
Ashton
Thank you for your feedback. The factory default for the cubes is set at small, but it is adjustable depending on how you like your ice! We would be happy to assist you by providing instructions. To change the size settings, hold the POWER and TEST/SERVICE buttons together for 3 seconds. The POWER button will blink to show the current setting. It will blink one to indicate small, twice to indicate medium, three times to indicate large, and four blinks is extra large. Press the TEST/SERVICE button to advance to the next level. When at extra large, the next press goes back to small. I hope this information helps!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well so far!
on August 2, 2020
Posted by: LAURENNG
[This review was collected as part of a promotion.] I have had this ice maker for a few weeks now (I purchased it for my new Frigidaire top-freezer refrigerator), and so far it works well. The installers of my fridge had quite a time trying to get this unit in properly, but once they did, it worked perfectly, and after a few test batches, I had great ice. One thing I am confused about is how to get it to stop making ice for a while so I can use up what it has made. There’s no sensor arm, and the stapled instructions that came in the box were taken away with the rest of the packaging by the installers before I realized they were gone. This is not a fault with the product, but I wish it were easier to find the answer. The good news is, it really cranks out ice! (If Frigidaire wants to respond to tell me how to turn this type of ice maker off and on, I’d appreciate it!)
Written by a customer while visiting frigidaire.com
Customer Rating
1
ICE MAKER TERRIBLE
on October 25, 2021
Posted by: Klcwallace
[This review was collected as part of a promotion.] REPLACING FOR THE 3RD TIME. TERRIBLE THAT I HAVE TO CONTINUE TO SPEND 300 A YEAR FOR ICE MAKE, WHICH WAS WHY I PURCHASED A NEW REFRIGERATOR. AND I TOOK THE WARRENTY AND STILL HAVE TO PAY OUT OF POCKET. TERRIBLE PRODUCE.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, October 27, 2021
Hello Klcwallace! I am sorry to hear about your experience with the replacement of the ice maker. I can certainly understand your frustration and we would love to receive more details on the issue so that we can reach a resolution. So that we can properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid ice maker
on May 13, 2020
Posted by: KBMc
[This review was collected as part of a promotion.] This ice maker was installed a few weeks after the refrigerator was delivered. The installation was quick and easy. The ice maker is solid and produces ample ice. The only drawback is the design in regards to the freezer shelving. Once the ice maker is installed, there is only one possible position for the freezer shelf, making the bottom section quite small.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker shut off arm.
on July 23, 2022
Posted by: Ice maker arm
[This review was collected as part of a promotion.] I have a question about the arm that's shuts off ice maker when full. The arm on my ice maker is always in the UP position. Not sure if that is correct. I am still making ice but will it shut off when the ice Ben is full.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 25, 2022
Thank you for reaching out, Valued Consumer! The icemaker will shut off once the bin is full so that it will not overflow with ice. If you may have any other concerns, please feel free to contact us through Live Chat or contact us by phone at 800-374-4432 Mon-Fri 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
How long?
on March 23, 2021
Posted by: Todd H1
[This review was collected as part of a promotion.] I just had this ice maker installed today. How long does it take for the ice maker to make it’s first batch of Ice? I’ve had the refrigerator plugged in for almost 3 hours now but still no ice. The green light is on.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 29, 2021
Hi, Todd H1.
We thank you for being a valued customer. We are happy to assist you with your ice maker. It can take up to 24 hours for your ice maker to start producing ice. Please ensure your water valve is completely open and the temperature is at 0 degrees. We are here should you need additional assistance. Come chat with us Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
We thank you for being a valued customer. We are happy to assist you with your ice maker. It can take up to 24 hours for your ice maker to start producing ice. Please ensure your water valve is completely open and the temperature is at 0 degrees. We are here should you need additional assistance. Come chat with us Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Light's on, no ice
on February 22, 2021
Posted by: CCCV
[This review was collected as part of a promotion.] Local hardware store installed it when the fridge was delivered a couple weeks ago and it never made a batch of ice to this day
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 4, 2021
Hi, CCCV!
Thank you for reaching out to us. This is not what we like to hear, and we’re sorry that the icemaker is not working correctly. Remember, we’re here to help! At your earliest convenience, please feel free to chat with us online at Frigidaire.com or by phone at 800-374-4432 Monday-Friday, 8:30am -8:00pm EST. -Katrina
Thank you for reaching out to us. This is not what we like to hear, and we’re sorry that the icemaker is not working correctly. Remember, we’re here to help! At your earliest convenience, please feel free to chat with us online at Frigidaire.com or by phone at 800-374-4432 Monday-Friday, 8:30am -8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice tastes funny
on May 14, 2023
Posted by: djpj
Works fine. But I can't figure out how to change the water filter on this thing. It came installed on my fftr1835vs unit but I can't find it and I swear I know how to use Google. So any help would be appreciated.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 15, 2023
Thanks for taking the time to write a review, valued customer. We wanted to make sure you were being properly assisted with this inquiry. Feel free to reach out to us via live chat or call us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. - Christi
Written by a customer while visiting frigidaire.com