Customer reviews from govee.com
Govee - RGBIC Floor Lamp - Multi
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
161
4 Stars
18
3 Stars
9
2 Stars
4
1 Star
20
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Govee - RGBIC Floor Lamp - Multi
Customer Rating
1
Crappy Quality and Support
on September 3, 2024
Posted by: KP
from Chicago, Illinois, United States
I had researched these types of lights and I purchased 2 Govee Lyra lamps within 3 months. The second lamp worked for a few days before it just stopped working, I contacted support and while they were polite and responsive, they were also annoying. They didn't read the comments in my request and repeatedly kept suggesting the same troubleshooting steps and asked for a video demonstrating a totally non-functioning lamp. I eventually got the lamp replaced and now the second lamp stopped working. Here we go again. I'd performed all of the troubleshooting steps and now they are insisting on a video showing the lamp not turning on. This is one of the dumbest and most infuriating support experiences I've ever encountered. I will just trash this garbage product and not bother to pursue the replacement; I suspect the replacement product will be of poor quality as well. Their support rep states that their QC needs to see a video before we can begin the replacement of the lamp. This is most aggravating ; Quality Control should occur BEFORE flooding customers with crappy products that just die within a few months of ownership.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
1
Lyra
on September 3, 2024
Posted by: Anonymous
from Easley, South Carolina, United States
Beautiful lights...bought 3...so far 2 have quit working. I'm waiting on the 3rd the fail. Normally I like govee products but this one is lacking.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
1
1 year life
on September 3, 2024
Posted by: Abandoned by Govee
from Leesburg, Virginia, United States
Both lamps I purchased now flicker bad enough to where they are unusable just after the 1 year warranty. The advice from support is to by new ones. Govee is no longer an option for my household.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
1
1 month and it died
on September 3, 2024
Posted by: Anonymous
from White Plains, New York, United States
went to turn this on tonight and its just dead, not coming on, not with the remote or the app, nothing, attempted to unplug and reset, nothing
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
1
Stopped working
on September 3, 2024
Posted by: Quick Castellanos
from San Antonio, Texas, United States
Great lamp, enjoyed it for about 3 weeks. Now it won't turn on. Stopped connecting to Bluetooth and won't turn on with remote. Hoping to get a replacement soon.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
5
Looks well made and built with good materials
on June 23, 2021
Posted by: WakaWakaChewbacca
If you want a lamp that will turn heads, get this. The light pole comes dissembled but is easy to set up. I have several other Govee products and this one does not disappoint. The silicone layer used to diffuse the LEDs does a good job at making the colors have smooth transactions and since the light has several sections, you can see fun color effects. The whites are also a lot nicer and true to color. I like this lamp enough that I may end up buying a second one.
Written by a customer while visiting govee.com
Customer Rating
1
Not good
on November 5, 2022
Posted by: Anonymous
from North Wilkesboro, North Carolina, United States
Just purchased one and it came in with the back of the remote chipped. The remote does not function at all. Checked the battery and tried to pair it using the app but it does nothing. Don’t recommend. Way too much hassle for how much it cost.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Customer Rating
1
Broken out of the box
on September 3, 2024
Posted by: Esther Pruscino
from Holmdel, New Jersey, United States
I set it up carefully following the instructions, and once I plugged in the LEDs it was glitching and didn't work properly. It didn't even turn off for some reason.
Response from govee.comBy Govee, Govee Support, July 22, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com