Customer reviews from govee.com
Govee - RGBIC Floor Lamp - Multi
Average customer rating
4.4
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
157
4 Stars
18
3 Stars
9
2 Stars
4
1 Star
20
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Govee - RGBIC Floor Lamp - Multi
Customer Rating
4
RGBIC floor lamp
on August 30, 2021
Posted by: Ronald
from Medina, Ohio, United States
Like lamp alot only had one problem was having problems synic up 2 floor lamps together. Did email support they had me pair the remote using app this worked. Can now use remote to turn on or off both lamps at same time.
Written by a customer while visiting govee.com
Customer Rating
1
Very cool for the few weeks they worked.
on September 3, 2024
Posted by: Anonymous
from Downingtown, Pennsylvania, United States
As cool as these are, I ordered two. One broke within a few weeks I would not turn on or connect. The other broke within a few months and won't turn on or connect. To the Govee's credit, they sent me a warranty replacement that worked for a few weeks and now no longer does. Won't light up with the remote, and won't connect on my phone to the app. Same as the others. I give up. They are headed to the trash.
Written by a customer while visiting govee.com
Customer Rating
5
So far so good, Love the customization!
on August 7, 2021
Posted by: Blair
from Seattle, Washington, United States
The customization options are amazing, it allows for a lot of cool looks, but my favorite feature so far is that the Govee lights work without a hub. After trying other lights they all require a hub be directly plugged into your modem, the Govee's don't, they just work. I love this because I can't tell you how many times I went to change the colors on my lamps only for the hub to be disconnected from the network. This is such a huge improvement!
Written by a customer while visiting govee.com
Customer Rating
1
govee lamp would not work
on December 6, 2022
Posted by: Anonymous
from Myrtle Beach, South Carolina, United States
waiting for an email for exchange lamp flashed red and would not connect to blue tooth very frustrating
Written by a customer while visiting govee.com
Customer Rating
1
JUST OK
on September 3, 2024
Posted by: Michael Zukowski
from Mandeville, Louisiana, United States
its not as bright as I hoped for. The design is a little wobbly. I purchased 4 and within 24 hours had to replace one that was stuck on.
Response from govee.comBy Govee, September 3, 2024
Hi there,
Thank you for your feedback on the Govee Lyra RGBICWW Corner Floor Lamp. We're sorry to hear that the brightness did not meet your expectations and that you experienced some wobbliness with the design. We'd love to help address these issues and make sure you're fully satisfied with your purchase. Please don't hesitate to reach out to our customer service team(support@govee.com) for assistance. Thank you for choosing Govee.
Thank you for your feedback on the Govee Lyra RGBICWW Corner Floor Lamp. We're sorry to hear that the brightness did not meet your expectations and that you experienced some wobbliness with the design. We'd love to help address these issues and make sure you're fully satisfied with your purchase. Please don't hesitate to reach out to our customer service team(support@govee.com) for assistance. Thank you for choosing Govee.
Written by a customer while visiting govee.com
Customer Rating
1
Crooked lamps
on September 3, 2024
Posted by: Salar Iqbal
from Houston, Texas, United States
Lamps are crooked and Govee support sucks!
Written by a customer while visiting govee.com
Customer Rating
1
Crappy Quality and Support
on September 3, 2024
Posted by: KP
from Chicago, Illinois, United States
I had researched these types of lights and I purchased 2 Govee Lyra lamps within 3 months. The second lamp worked for a few days before it just stopped working, I contacted support and while they were polite and responsive, they were also annoying. They didn't read the comments in my request and repeatedly kept suggesting the same troubleshooting steps and asked for a video demonstrating a totally non-functioning lamp. I eventually got the lamp replaced and now the second lamp stopped working. Here we go again. I'd performed all of the troubleshooting steps and now they are insisting on a video showing the lamp not turning on. This is one of the dumbest and most infuriating support experiences I've ever encountered. I will just trash this garbage product and not bother to pursue the replacement; I suspect the replacement product will be of poor quality as well. Their support rep states that their QC needs to see a video before we can begin the replacement of the lamp. This is most aggravating ; Quality Control should occur BEFORE flooding customers with crappy products that just die within a few months of ownership.
Written by a customer while visiting govee.com
Customer Rating
1
Lyra
on September 3, 2024
Posted by: Anonymous
from Easley, South Carolina, United States
Beautiful lights...bought 3...so far 2 have quit working. I'm waiting on the 3rd the fail. Normally I like govee products but this one is lacking.
Written by a customer while visiting govee.com