Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Full - White
Average customer rating
4.5
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
350
4 Stars
36
3 Stars
27
2 Stars
18
1 Star
21
86%of customers recommend this product.
(
221 out of
256)
Customer Reviews for Tuft & Needle - Original Mattress - Full - White
Posted by: Anonymous
from Cleveland OH
Gender:Female
Verified Purchase:Yes
Just got a second home and this is the second T&N I have bought. Bought my first one 7 years ago and didn’t even consider another brand when I needed a new one for the new house. So darn comfy!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AMKam
Gender:Female
Verified Purchase:Yes
Feels great. Both firm and comfy. From the first night I no longer had back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Convinced customer
Gender:Female
Verified Purchase:Yes
This is the second T & N mattress we have purchased. When we purchased the first one, we were a little skeptical, however the performance of the mattress exceeded our expectations. The first mattress is still in use.
Written by a customer while visiting Tuft & Needle
Posted by: Salsagirlatl
from Virginia
Gender:Female
Verified Purchase:Yes
We already had 2 of these mattresses so when I decided to purchase 3rd mattress I thought it would a good idea to try another brand. L Worst decision ever! I got rid of that very expensive mattress and immediately purchased a 3rd T&N mattress. I am forever, a tuft and needle fan. My back is happy again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: glmac
Verified Purchase:Yes
hot sleep!! --should have gone with the other one that stayed cool
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 27, 2023
Hi there! Thank you for your feedback, we're sorry to hear the mattress is sleeping too hot for comfort. Since we make our mattresses with freshly poured foam, it may take a couple of days to fully open up & breathe. With that said, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
This was a big purchase for me, and I took a leap of faith based on a recommendation made by a friend who had one. I absolutely loved my new mattress from the first night on and I am 100% satisfied with my purchase. I paid for white glove service which I recommend as they take away your old mattress as part of the process. I have been sleeping very well and my bed is super easy to make in the morning and looks great when not in use.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Grace W
from South Carolina
Gender:Female
Verified Purchase:Yes
I’m so glad I finally bought the T&N original! As a side sleeper, I was worried that the original might be too firm, but it is very comfortable. I have no shoulder pain when I wake up. It also supports my back well, so I’m comfortable in any position.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GGAA
Gender:Male
Verified Purchase:Yes
I heard that T&N mattress is firm mattress and hence I purchased original mattress, however the firmness is not as expected. Is it normal or specific issue with the mattress delivered to us.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 10, 2023
Hi there! We're sorry to hear your T&N Original Mattress hasn't been providing support. We strive to provide quality sleep for years to come, so we back our mattresses with both our 10-year limited warranty & 100-Night Sleep Trial. This way, you don't have to feel stuck with something you don't love. Please feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle