Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Full - White
Average customer rating
4.5
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
350
4 Stars
36
3 Stars
27
2 Stars
18
1 Star
21
86%of customers recommend this product.
(
221 out of
256)
Customer Reviews for Tuft & Needle - Original Mattress - Full - White
Posted by: DisplayName
Gender:Male
Verified Purchase:Yes
Nothing particularly special.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 29, 2023
Hi there! Thank you for your feedback, we're sorry to hear the mattress might not be the best fit for you. Since we make our mattresses with freshly poured foam, it can take a couple of days for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Ashediva
from NC
Gender:Female
Verified Purchase:Yes
Our 3rd Tuft & Needle mattress. Just as comfortable as the first!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: rusmon
from Sierra Navada
Gender:Male
Verified Purchase:Yes
A quality product. We now own five and are very pleased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: C. Self.
Verified Purchase:Yes
Long restful nights for our guests. Looks and feels great.
Written by a customer while visiting Tuft & Needle
Posted by: Bbb11
Gender:Female
Verified Purchase:Yes
Great mattress. Fast delivery and easy to unpack and place. Definitely, less bouncing if someone moves.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lauren Butcher
from Florence, Arizona
Gender:Female
Verified Purchase:Yes
We love our T&N mattress, we purchased our first one almost 7 years ago and we still use it in our guest bedroom. These mattresses hold up so well, and they are so comfortable. We won’t go bad to any other mattress. They are a little more expensive than when we purchased our first mattress but it is very much worth the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AveryJ
from Philadelphia
Gender:Female
Verified Purchase:Yes
Perfect as always! Somehow firm and soft at the same time. Amazing.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amanda Lynn
Gender:Female
Verified Purchase:Yes
The firmness isn’t what it used to be. My sister ordered this same mattress a couple years ago and the firmness of what we got is not comparable to how it used to be. A little disappointing
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 25, 2023
Hi Amanda! Thank you for your feedback, we're sorry to hear your T&N Original Mattress is a touch too soft. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle