Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
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Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
on September 24, 2018
Posted by: Anonymous
Best sleep I’ve ever had and I have the most difficult tune falling and staying asleep. Even helped ease my RLS. Bought one for my grandmother when she was diagnosed with breast cancer and it 100% had a hand in her recovery.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on September 24, 2018
Posted by: Anonymous
Everything went very well with ordering, the price was very good compared to others and the product was very nicely made but I did have to return it because it caused my back pain to get much worse & was very hot to sleep on. I had to sleep with 2 fans on!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 24, 2018
Posted by: Anonymous
Love it. Very comfortable.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 24, 2018
Posted by: Anonymous
The bed is just to stiff. We wake up at times with stiff backs. We have had it for over the 100 day limit thinking that it will improve but it hasn't. The nice part about the bed is that is breaths really well. This makes it really nice for not waking up in a cold sweat.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 24, 2018
Posted by: Anonymous
Uninterrupted sleep for me and my husband. If one of us get up, we don't wake the other. Soft but firm mattress. Quick delivery at a good price.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 24, 2018
Posted by: Anonymous
The bed is very comfortable. Best bed we ever had . Thank you . Told my neighbors . They are all getting one too!!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 24, 2018
Posted by: Anonymous
We have only had the mattress for a couple of weeks. Outer cover likes to slide. The mattress itself it's pretty firm and both my husband and I have slept better on this mattress and a traditional mattress. But as I said, we have only had the mattress for a couple of weeks. We hope that we continue to enjoy it as we have a guest bedroom we would like to purchase a mattress for as well.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 24, 2018
Posted by: Anonymous
Overall our experience has been great, the mattress is very comfortable and I am generally happy with the process. I gave an 8 rather than a 10 due to two factors. The first being that we have only had the mattress for two weeks and so I am still hesitant about the long-term recommendation and the second being that even though we have had it for two weeks, it does still smell a little like when we first opened it, and that is with allowing it to air out for two days before use.
Written by a customer while visiting Tuft & Needle
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