Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
1
Nothing like the original Tuft and Needle
on September 6, 2026
Posted by: unhappy camper
Gender:Female
I purchased the Legacy T&N Original 2022-King less than 2 years ago and let me tell you that it is NOTHING like the original before they sold to Serta-Simmons. This mattress is killing both my husband and me. No support and breaking down. The T&N I had purchased pre-buyout was heavenly. This bed is now a waste of money and good sleep.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Customer Experience, September 10, 2026
Hi there, thank you for taking the time to review your Legacy T&N Original Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has begun to break down, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love it Sti!
on July 9, 2026
Posted by: tabgz
from Phoenix
Gender:Female
I actually don’t remember what version we ordered. But our tuft and needle king mattress is nearing 9 years old and it is still amazing! We will replace it with the same just because of age but honestly it has held up very well!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
GREAT Mattress
on February 28, 2026
Posted by: Tuft n Needle
from Vancouver Washington
I purchased my top to needle bed. Sometime around, I'm not sure, 20 17 20 18. Somewhere in that neighborhood, it was my primary. Bed for a while later. It
It moved up here with me to Washington. And my son was using it. And then I got it back from him when he got a new bed. And moved, and it's in my guest room now. And it's still, it still feels. Identical to the day I bought it. I don't see any change in that bed. It's like it just got unboxed and it's at least it has to be at least. I was still living in California. And it has to be at least 8 years old. And it could be 10, and there's no change in the in the in the density or the comfort or the support of the bed. It's like it hasn't changed 1 bit great bed and everyone is sleeps in it. Complete my roommate who slept in it and house, guests and girlfriends and whatnot. They've all slept well in my bed. No one's ever complained about my sleep in my guest room. At bed is comfy supportive, but soft and comfortable. Yeah, great bed 5 star all the way.
It moved up here with me to Washington. And my son was using it. And then I got it back from him when he got a new bed. And moved, and it's in my guest room now. And it's still, it still feels. Identical to the day I bought it. I don't see any change in that bed. It's like it just got unboxed and it's at least it has to be at least. I was still living in California. And it has to be at least 8 years old. And it could be 10, and there's no change in the in the in the density or the comfort or the support of the bed. It's like it hasn't changed 1 bit great bed and everyone is sleeps in it. Complete my roommate who slept in it and house, guests and girlfriends and whatnot. They've all slept well in my bed. No one's ever complained about my sleep in my guest room. At bed is comfy supportive, but soft and comfortable. Yeah, great bed 5 star all the way.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
T & N Original
on July 7, 2025
Posted by: Jackie D
Very comfortable!! Loving it!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Comfy
on July 5, 2025
Posted by: Jessica J
Bought this mattress to replace my old one that had been damaged during an apartment flooding. My dog and I love how comfortable it is.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Original Mattress
on July 3, 2025
Posted by: Bea P
Great product. Not as firm as the Original that first came out.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Comfort!
on July 2, 2025
Posted by: David M
Mattress provides the firmness but also soft comfort that we need to fall into deep sleep. Perfect
Written by a customer while visiting Tuft & Needle
Customer Rating
5
So far so good!
on June 29, 2025
Posted by: Racheal E
A little firmer than what I’m used to, but it seems to be ok! Very little movement felt when my husband moves around. Only the second night, but I have high hopes!
Written by a customer while visiting Tuft & Needle