Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: CassieD
from Tx
Gender:Female
Verified Purchase:Yes
This is by far one of the best mattresses I've ever owned! We spent just as much on a mattress from our local store and it started sagging fromnwhere we sleep innless than one year. The T&N Original mattress we bought also doesn't make us hot at night like the other did! My husband is a stomach sleeper, and it has been perfect for his lower back problems. Highly recommend to anyone looking for a better option!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J. Kim
Verified Purchase:Yes
We bought T&F King and Queen mattresses in the past and loved them so bought this Twin one for our child. It feels like the quality has gone down in the past couple years because the Twin mattress doesn't feel as great/firm as the King/Queen does.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 20, 2023
Hi J! Thank you for taking the time to share your experience, we'd be happy to clarify. You're correct, as of 2018 we made a change to our Original Mattress removing half of an inch of the base foam which made it a touch softer and took some of the height off. That said, you don't have to feel stuck with something you don't love. If you are within your 100-Night Sleep Trial, you can always reach out to us at 877-842-2586 or support@tuftandneedle.com and we can guide you from there. We hope this was insightful, but let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Becs
from Chicago
Gender:Female
Verified Purchase:Yes
It’s a great medium firm mattress that absorbs the weight transfer when I or my partner get out of bed early. I barely feel a thing. We are both side sleepers and found the edges sturdy.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Is the Original really the Original?
on January 21, 2023
Posted by: Jfreebird4
from Dallas
Gender:Male
I bought the original queen size T&N about 5 years ago and loved it. Recently I upgraded to a king bed and wanted to keep the mattress the same, so I bought the Original a king size mattress. However, unfortunately this mattress is so way more firm than the Original queen that I got 5 years go. It’s so firm that I am contemplating having to put some sort of soft mattress topper on the king mattress to make it even sleep-able. Is the “Original” really the Original?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 21, 2023
Hi there! Thank you for your candid insight. We're sorry to hear that your new T&N Original Mattress is causing you discomfort, but it is certainly the same mattress you purchased previously. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Adding a topper can also be a quick and effective solution if you find the mattress too firm. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Hannah in New Orleans
Verified Purchase:Yes
I’ve been hunting for the perfect mattress and this is definitely the most comfortable one I’ve slept on. I just wish it didn’t smell so strongly of chemicals. It’s still off gassing 2.5 weeks after I opened the package. It doesn’t feel good to breathe that in all night long.
Written by a customer while visiting Tuft & Needle
Posted by: Vanidie
from Saratoga Springs, NY
Gender:Female
Verified Purchase:Yes
I previously had a foam mattress that I liked. I recently found that they used fiberglass as a fire retardant and wanted to find something without it. I quickly purchased the T&N mattress since it was a well-known name that was trusted. I have had this mattress for a couple of months now and love everything about it. I find myself feeling better and well-rested in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Skibum
Gender:Female
Verified Purchase:Yes
I have back and hip issues my old mattress I’d have to be turning side to side every hour. Now with the new mattress staying on my one side all night, no pressure points
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ChristieAnn
Gender:Female
Verified Purchase:Yes
This mattress is firm yet so soft and comfortable. Buy it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle