Very happy with the quality so far. Shipping was fast, the price was good and it sleeps cool, which was really important to me. Firmness is just right. I can't give it a 10 until I've had it longer. If it holds up for 10 years, I'll give it a 10.
The mattress is unbelievably comfortable. I sleep deeper and longer! This is our second mattress from tuft and needle. The price point was excellent. We did not smell any cook off of chemicals when we opened the plastic bag. We are very satisfied with the mattress.