Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
on October 23, 2018
Posted by: Anonymous
my second one...went from queen to a king
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on October 23, 2018
Posted by: Anonymous
The mattress is firm but not too firm, very comfortable. I am a nurse and often my spinal column is stressed, this mattress helps me to relax and enjoy my rest
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on October 23, 2018
Posted by: Anonymous
The plastic covering of the Cal King mattress lost contain during shipping and it began to expand in the box. I had to peel the box off and continued expansion made the process difficult. I reported this in an earlier survey response and got some lukewarm sympathy in response.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on October 23, 2018
Posted by: Anonymous
I experience lower back pain sometimes after sleeping on the mattress but it's not consistent. Not sure how it will hold up in a couple years, but the experience has been pretty positive so far. It's very comfortable
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on October 23, 2018
Posted by: Anonymous
I have already referred to people who like a firm mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on October 23, 2018
Posted by: Anonymous
It's firmer than I expected by quite a bit. However, it seems to be working for us in that we're waking up better rested without aches and pains! Eventually we may get a topper for it to make it a little taller and easier to get in and out of. But I am happy with the sleep quality I've gotten while using it so far.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on October 23, 2018
Posted by: Anonymous
The full size mattress is too wide, so it hangs over the foundation and does fit flush. Also, it is so lightweight, it slides when bumped into. If I find a way to stablize it, it is more likely that I will not return it. It is comfortable, but is much too early to tell if it will develop body indentations.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on October 23, 2018
Posted by: Leighann
Most comfortable mattress I have ever slept in...an upgrade from our plain foam mattress of 30 years!
Written by a customer while visiting Tuft & Needle
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