Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
My daughter loves her new full-sized mattress for her first big girl bed. The mattress is resilient and supportive with a touch of soft. It’s great for a kid, and very easy to order. Shipping was super fast and packaging was minimal as the mattress arrived rolled up and vacuum packed. It had a slight odor that seems to have dissipated after a few days. Not a fan of non-organic latex mattresses but this time around we were on a budget. She is super happy, and if it holds up well like I expect it to, we’d definitely consider buying again. Thank you T&N - good job, great product, fantastic price.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
It's a great mattress and excellent price. It's just a little firm, if it was a little softer of a mattress it would easily be 10.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
good price and conditions, I would prefer something a little firmer myself
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
I would want them to at least consider your competition because am cautious about unqualified recommendations. I love my T&N mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
Ease of ordering, fast delivery, comfortable sleep, peace of mind in knowing that you have a 100% return policy.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on October 23, 2018
Posted by: Anonymous
Consumer Reports listed it as a 5 or 6 on a scale of 1-10 for softness, but I find it has very little ‘give’. I am waiting a few more weeks to see if the situation improves as the mattress gets broken in, but I am also considering returning it.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2018
Posted by: Anonymous
I like a firmer mattress, but most of my friends would probably prefer a softer one.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2018
Posted by: Anonymous
Good support - nice fabric. Easy instructions.
Great order/delivery process
Great order/delivery process
Written by a customer while visiting Tuft & Needle