Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Paula G
from Idaho
Gender:Female
Verified Purchase:Yes
This is our 2nd Tuft n Needle mattress. My husband is a large man with alot of health issues so he spends a lot of time in bed. We were purchasing a new traditional mattress every year. 4 yr.s ago we purchased a kings size TnN and loved it. This year we decided we wanted a split king adjustable bed so we needed to get 2 twin XL .I will never own anything but a TnN mattress ever again. Oh ya, a friend is enjoying our original TnN mattress which is still like new .
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Janine from Scottsdale AZ
Verified Purchase:Yes
I LOVE HOW COMFORTABLE THIS BED IS! I have Cali King and it is heaven!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Outstanding comfort
on July 28, 2022
Posted by: GypsyJ45
from Little Rock AR
I purchased my Queen mattress 10/11/2017. I sleep alone and I rotate my mattress every 6 months. On 05/31/22 I had a right hip replacement and was in the hospital for 5 days. I had to wear leg massagers on both legs to prevent blood clots and I had to lay flat on my back 22 hrs a day for 14 days. I was able to remove the leg massagers on 06/14/22 but due to other complications I had to continue laying on my back 22 hrs/day for another month. In all I spent 40 days laying on my back. My T&N mattress was consistently cool, firm, supportive and comfortable beyond any expectations! NO sagging! NO indentations! NO decrease in comfort! I LOVE my bed!!! I also have T&N pillows that are equally comfortable. I can’t say enough good things about T&N mattresses and pillows. St age 76 I hope I do not have to purchase another mattress in the future… but if I do, it will definitely be a Tuft and Needle mattress! Thank you for your exceptional quality, customer service and craftsmanship!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Reebok
Verified Purchase:Yes
Mattress was too hot for me and caused more back pain
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , August 2, 2022
Hi there! Thanks for taking the time to provide your feedback. We're sorry to hear that you not sleeping comfortably on the mattress. Please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot your comfort issues or help with a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Ali Cris
Gender:Female
Verified Purchase:Yes
great service, great mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Paige K
from Chicago, IL
Gender:Female
Verified Purchase:Yes
The bed was just a little bit too firm to make my back happy. I contacted Tuft and Needle about potentially replacing it within the 100 night limit, and they came back with a number of options for me. They offered to send me a topper, free of charge, to see if that would help things, and it did! Bed is now perfect. The customer service was amazing.
Written by a customer while visiting Tuft & Needle
Posted by: Joe R
Gender:Male
Verified Purchase:Yes
My daughters love their new mattresses,
they said there much more comfortable than there old mattresses and that they have a much better sleep, and wake up in a better mood. A++
they said there much more comfortable than there old mattresses and that they have a much better sleep, and wake up in a better mood. A++
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Shashank
Verified Purchase:Yes
We just love it.
So glad that our family members recommended this and we went with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle