Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Easy, comfortable, smooth process and we’re loving the mattress
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Loved the whole process. Ordering was super easy. Delivery was delivered on expected delivery day. Unpackaging was easy and fun. And mattress is super comfortable. Love everything about it!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
T&N mattress is the right mix of firm and soft. It gives us a great night sleep!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on April 2, 2018
Posted by: Anonymous
It is very comfortable when I lie on my back, but I am a side sleeper. I am a female, 5’3” and 118 lbs. I don’t know if I weigh enough to sink into the top layer as the advertisement shows. My husband in 6’3” and 310 lbs and the mattress is fine for him.
My neck and left shoulder hurt for over a week after my second night. My shoulder doesn’t sink into the bed as the advertisement said it would. The mattress doesn’t conform to my body when I’m on my side. I still have to put a blanket in the curve between my hips and torso because the mattress isn’t conforming to that area, which doesn’t keep my spine straight. The mattress fits fine around the lower half of my body.
I REALLY like what the company stands for, which is why we chose to try this over other companies. I did many comparison reviews over several weeks. The t&n website we ordered through was a billboard advertisement with the website about “the truth about greedy mattress stores”. That site never showed us the option of the other mattress you sell with 3 layers, or pillows, sheets, etc. I clicked on everything I could click on to see if I was missing anything. I even “chatted” and they confirmed you had a pillow, but could never find where to purchase it. That link should have all the items you sell. I didn’t even think to see if there was another site for t&n with all your products until my brother mentioned it because he’s also been researching mattresses.
My neck and left shoulder hurt for over a week after my second night. My shoulder doesn’t sink into the bed as the advertisement said it would. The mattress doesn’t conform to my body when I’m on my side. I still have to put a blanket in the curve between my hips and torso because the mattress isn’t conforming to that area, which doesn’t keep my spine straight. The mattress fits fine around the lower half of my body.
I REALLY like what the company stands for, which is why we chose to try this over other companies. I did many comparison reviews over several weeks. The t&n website we ordered through was a billboard advertisement with the website about “the truth about greedy mattress stores”. That site never showed us the option of the other mattress you sell with 3 layers, or pillows, sheets, etc. I clicked on everything I could click on to see if I was missing anything. I even “chatted” and they confirmed you had a pillow, but could never find where to purchase it. That link should have all the items you sell. I didn’t even think to see if there was another site for t&n with all your products until my brother mentioned it because he’s also been researching mattresses.
The other mattress might work for my size. I just want to sleep on my side without neck and shoulder pain.
We have had the mattress two weeks now, and we’re waiting to see if there is improvement. I changed my pillow, but my shoulder still bows in - on top of the mattress-instead of sinking in. If this doesn’t change we’ll be contacting you to return it.
We have had the mattress two weeks now, and we’re waiting to see if there is improvement. I changed my pillow, but my shoulder still bows in - on top of the mattress-instead of sinking in. If this doesn’t change we’ll be contacting you to return it.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Best Bed Purchase I have made in years!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on April 2, 2018
Posted by: Anonymous
I'm not sure that everyone will love a foam bed, but I do. I feel like I'm sleeping on a cloud every night. But that doesn't mean everyone will.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
My teen daughter's old mattress was replaced with a Tuft & Needle. She told me she hasn't slept through the night in a very long time, and now with her new mattress she said she is well rested and sleeps the night through without waking. We are now considering getting one for us.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
It's super comfy! Love this mattress!
Written by a customer while visiting Tuft & Needle