Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Slade17
from Charlotte, North Carolina
Gender:Male
Verified Purchase:Yes
Just soft enough, just firm enough. Have been sleeping on one for the last 6 years and will continue to
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
So far so good with our own original Tuft and Needle mattress.
on October 6, 2021
Posted by: April M.
from Ohio
Gender:Female
Verified Purchase:Yes
We first slept on a T&N mattress in someone's guest room. It was so comfortable we asked about it. Our own arrived as promised within a few days. It was easy to unbox and ready to sleep on right away. It is just as comfortable. We have only had it a few weeks. I would love to check back in a few months with another review.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Karen C
Verified Purchase:Yes
I had bought one twin size mattress about 3 years ago for my spare bedroom. When my son needed a new mattress because that one was very comfortable, ordered him a queen size a few months ago. When I needed a new mattress for the other twin bed, it was an easy choice to order another one
Written by a customer while visiting Tuft & Needle
Posted by: Glaswegian
from Washington, DC
Gender:Male
Verified Purchase:Yes
Terribly unforgiving. If you are a side sleeper, stay far away — even though I purchased this based on a review that said it was good for side sleepers. We’ve both developed back and hip pain upon the first night sleeping on this mattress. The cooling effect works great, and the setup was easy. It’s just too brutally firm, and feels like sleeping on the floor.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kham
from Miami, FL
Gender:Female
Verified Purchase:Yes
As a stomach and side sleeper, I was looking for a mattress that wasn’t too firm or soft. This mattress is just right! I’ve gotten the best sleep since purchasing it and sometimes oversleep because of how comfortable it is. 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Katey
from Scarsdale, NY
Verified Purchase:Yes
While it turned out not to be the mattress for me, they were great about the return process which was exactly as described.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
BEST MATTRESS EVER: Don't wait, just buy it.
on October 26, 2021
Posted by: Gordonese
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
This is the fourth T&N mattress that I have bought because we LOVE them and we now have nothing else in the house!!! Our guests love them and several have purchased their own T&N after staying on one of ours. The price and value is absolutely amazing!!! I love coming home to rest in my bed even after staying at the plushiest 5-star hotel. The body support of this mattress is unparalleled, the temperature regulation is impressive, delivery is a breeze, the warranty is 10 years, it's all non-toxic, and USA made!!! Don't wait, just buy it and be this much happier that much faster. Enjoy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CMFA
from NY
Gender:Female
Verified Purchase:Yes
It would be excellent if the mattress can be more hard.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle