My mom lives in an old house that has an L shaped staircase. The bed that she has had, for about 40 years, was bent and broken. She had no way of bringing a bed upstairs. She came to my house for the holidays where she saw my bed and liked it. My husband had mentioned that she can get the same one. I showed her the website and videos and she was blown away. She is 70 years old so this is all new. We ordered the bed for her. When it arrived, she had people bring it in for her and unroll it. Everyone in the small area was blown away by being able to just unbox it. They loved how great it is. Everyone wanted to see the website and had a million questions. Thanks for letting me get my mom a new bed. She loves it after she put some padding on it to make it firmer, just her style.