Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: SierraR
from Cambridge,MA
Gender:Female
Verified Purchase:Yes
Honestly, I'm a little disappointed. I heard such great things, but it's oddly firm. I prefer a firm mattress, but it almost feels dull and firm. It seems like it should mold to your body more than it is. Hard to describe. And I've been waking up with my arms asleep or tingling, which is not normal for me. Delivery was great.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 7, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jeff2323
from Orange County CA
Gender:Male
Verified Purchase:Yes
It’s great! I was nervous about buying a mattress without testing it, but it has been perfect.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Danny C.
from LA, CA
Gender:Male
Verified Purchase:Yes
Not sure if I’ll be keeping it past the 100 days... it’s a decent mattress but a little on the firmer side and it can get pretty hot during my sleep. Great customer service, but still deciding whether I want to keep it.
Written by a customer while visiting Tuft & Needle
Posted by: Reggi
Verified Purchase:Yes
I can't say it's a bad mattress - just not for me. I don't find it comfortable at all. In fact, I plan on returning it. It's more firm than not, surprisingly bouncy for foam, and the bottom flops around when I use it on the adjustable bed.
Written by a customer while visiting Tuft & Needle
Posted by: Vwbugg69
from Phoenix, Arizona
Gender:Female
Verified Purchase:Yes
Got this for my 14 year old, she won't get out of bed now, I'm going to have to put pebbles under the sheets.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K A Lopez
from Tucson, Az
Gender:Male
Verified Purchase:Yes
I honestly like this mattress way more than I expected to. I had heard good things about T&N, and originally had my eyes set for the "Mint" mattress. But financially, the original was more within my means, and with the 100 day trial, I figured worst case I could return it. WELL, let me tell you, even as a side sleeper, the original is amazing. I'm a heavier set guy, and it holds my weight well, while still supporting my more curvaceous assets. I would very much recommend T&N, and will likely buy form them in the future. Got my eyes on that stylish dog bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mackenzie D
Gender:Female
Verified Purchase:Yes
So comfy! Love the feel and has helped my back so much. Definitely worth the investment.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Laka
Verified Purchase:Yes
Great mattress it’s very comfortable !
Written by a customer while visiting Tuft & Needle