Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Vanidie
from Saratoga Springs, NY
Gender:Female
Verified Purchase:Yes
I previously had a foam mattress that I liked. I recently found that they used fiberglass as a fire retardant and wanted to find something without it. I quickly purchased the T&N mattress since it was a well-known name that was trusted. I have had this mattress for a couple of months now and love everything about it. I find myself feeling better and well-rested in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mmontes
from NY New York
Gender:Female
Verified Purchase:Yes
Excellent quality. Very comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bel Air, MD
Gender:Female
Verified Purchase:Yes
Bed is not as confutable as I thought it would be.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 24, 2023
Hi Vickie! Thank you for providing your feedback to us, we're sorry to hear the mattress wasn't what you were hoping for. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great product and even better customer support
on January 26, 2023
Posted by: Acher
from Va
Gender:Female
Verified Purchase:Yes
We love our new mattress. The first one didn’t unfold and replacement was sent once we contacted customer service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
So great we ordered one for our guest room too!
on January 26, 2023
Posted by: kb722
Gender:Female
We bought our first T&N bed in 2017 and immediately fell in love. We still have it 6 years later and it’s survived 3 moves with no issue! We rotate every ~6 months just to keep it fresh. Best night of sleep ever. We loved our mattress so much that when it was time to upgrade our guest room we had to get another T&N. Our guests have raved about it as well!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ACW Florida
from Tampa FL
Gender:Male
Verified Purchase:Yes
I had previously owned a T&N mattress and knew they were very comfortable. This new one is no exception. I find it perfect as a stomach sleeper and my partner finds it just right for back and side sleeping.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: HappyCustomer971
from PNW
Gender:Female
Verified Purchase:Yes
I absolutely love my mattress. I have an Essentia Mattress as my main. And, this mattress for my guest room. I’m very happy I gave this a shot!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Back problems or recent surgery, this is the mattress for you!
on January 25, 2023
Posted by: Rebeckifay
Gender:Female
Verified Purchase:Yes
I bought this mattress for my father who just has lung surgery and had difficulty sleeping. Tuft and Needle absolutely helped, the mattress has great firm support but also quite soft and conforms to the body. We also have this mattress and after 6 years the mattress is as good as it was on day one!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle