Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Sora
Gender:Female
Verified Purchase:Yes
This is a very comfortable mattress. In a perfect world, I would like it to be firmer, but I really haven't found another foam mattress on the market that advertises a high amount of firmness. I would say this is a great compromise for couples or families with different sleep preferences, because it's a good mix of cushy-ness and support. The T&N mattress protector fits exactly right, and it's the best I've ever used, which is the main reason I wanted to stay with this brand.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mr Bill
Gender:Male
Verified Purchase:Yes
I have a beach house that sleeps nine and have been replacing the old mattresses with Tuft & Needle. Almost every review from renters mention the amazing mattresses! Thank you T&N!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashlea
from Atlanta
Gender:Female
Verified Purchase:Yes
My boyfriend and I just moved into our first apartment, and we wanted to upgrade to a king sized mattress. I looked at other brands, but chose Tuft & Needle based on reviews and price. It was well worth the hype! The delivery was prompt, the box provided easy storage until we moved, and the directions were easy. As for the mattress, this is the best sleep either one of us has ever received. The mattress is the perfect combination of firm and soft. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Martha M
Verified Purchase:Yes
It is too much soft .. and during night time get warmer
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2021
Hi there. Thank you for taking the time to write a review. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Frank P.
from Phoenix, Az
Gender:Male
Verified Purchase:Yes
The foam was quick to have indentation from sleeping on it that didn’t bounce back. Shipping was great. Feel like I should have done more shopping around.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good mattress for the price, may be best for back sleepers
on March 13, 2021
Posted by: Alph from NYC
from New York, NY
Gender:Male
Verified Purchase:Yes
A big improvement over my last spring mattress, but might not be as great for side sleeping as I had hoped. I sleep on both my side/back and this feels more appropriate for back sleepers. When I sleep on my side, there is definitely more pressure on my shoulders and hips since this mattress is on the firmer side of foam mattresses. My partner does not seem to mind as much though so it may be a preference thing. Overall , think this is an affordable, solid buy for the quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Second purchase just as satisfied
Written by a customer while visiting Tuft & Needle
Posted by: Blue
from Culver City, CA
Gender:Female
Verified Purchase:Yes
So, I've danced my entire life and lived with the aches and pains that come with it. Sleep is so important and when my old mattress started to sag and make me wake up all wonky, I knew it was time to go. I had slept really well while visiting a friend and asked her where she got hers. That's how I landed, literally on a Tuft & Needle mattress. I visited the Glendale store to make sure that was the firmness I wanted and drove off with my mattress-in-a-box! I was nervous about the inflation and possible fumes, but there were NONE and after letting the mattress settle for an hour, I put on the sheet set and voila! Now I wake up less sore than when I went to sleep and my husband doesn't rustle when I'm being a night owl. Yay!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle