Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Baileyfromaustin
Verified Purchase:Yes
My boyfriend likes it because of its firmness but I feel like for me it’s a bit too firm. I find that I’m waking up in the morning with some tenderness after sleeping on my stomach
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
This is my third Tuft and Needle mattress and I simply couldn't be happier with the comfort and price. I won't even look at another brand.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Sleeps hot
on January 20, 2021
Posted by: Hot sleeper.
Gender:Male
This is for a king but can't seem to change it from a twin heading. Purchased in 2018. My wife and I both sleep hot. Purchased cooling weighted blankets to stay cooler at night because it felt hot. Didn't write a review earlier or return it because we thought "This is probably how all foam mattresses feel. After all, our mattress had the cooling technology built in." Anyway, needed a new mattress for a new condo and just purchased the purple 3 with their stretchy sheets and omg, what a difference. I actually felt cold between the coolness of the polymer cells and the breeziness of the stretchy sheets. Too bad it's beyond the trial period of the tuft and needle. Except for sleeping hot, the mattress feels very comfortable.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2021
Hi there. Thank you for taking the time to write a review and share your experience with us. We're sorry to hear the mattress slept too hot for you and will pass your comments along to our Product team for consideration. If we can help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Beau B
from North Adams, MA
Gender:Male
Verified Purchase:Yes
I was hesitant to buy a mattress online, especially one that came out of a box without feeling it first. There are so many options online, it made deciding difficult. I couldn’t be happier with my T&N mattress. It’s semi firm with the perfect amount of give and ease allowing it to conform to your body. I would certainly recommend it to anyone on the fence.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hi it's me
Verified Purchase:Yes
Too soft, will try the next level of firmness
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 25, 2021
Hi there. Thank you for taking time to share candid feedback with us. We're sorry to hear the mattress is too soft for you and will pass your comment along to our Product Team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Textured Tresses
from IL
Gender:Female
Verified Purchase:Yes
I bought this mattress when i developed a severe case of sciatica...best decision i have ever made. I threw out my expensive firm orthopeadic mattress in exchange for one that supports my back. The tossing and turning are gone, as are the mornings of stiff neckd
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Juls
from Charlotte NC
Gender:Female
Verified Purchase:Yes
This is our second T&N mattress purchase, we love them! Had to have it for a guest room too. Stays cool and breathable, doesn't sink in like icky memory foam, it's just nice and supportive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aldobrando
Verified Purchase:Yes
This is the second TN matteress I have purchsed. They are very comfortable and i get a good nights sleep. I think the Mint is a little firmer and hold the edge better but I like them both.
Written by a customer while visiting Tuft & Needle