Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: M. M. AZ.
from AZ.
Gender:Female
Verified Purchase:Yes
Simple, Reasonable, Fast, Excellent, Goodnight!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DisplayName
Gender:Male
Verified Purchase:Yes
Nothing particularly special.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 29, 2023
Hi there! Thank you for your feedback, we're sorry to hear the mattress might not be the best fit for you. Since we make our mattresses with freshly poured foam, it can take a couple of days for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Mariposa
Verified Purchase:Yes
My 3rd one, 2 in the house and one in the motorhome. Wish there was a frequent buyer discount..
Written by a customer while visiting Tuft & Needle
Posted by: KatheyES
from California
Gender:Female
Verified Purchase:Yes
Great buy! I purchased the T&N Original, not only did the mattress come quickly, it was such an easy set up process. No funky smell, and we slept so comfortably starting the first night. At first it seemed a little too firm, but after a week of sleeping on it I found it to actually be the perfect amount of firmness. I think our bodies just needed to adjust from being used to a too soft mattress from before. definitely recommend! We do not wake up with any abnormal aches and pains like we used to. We are both stomach and side sleepers and though we still sleep on our stomach/side, I have found we are actually sleeping more on our backs than ever before.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from North Carolina
Gender:Male
Verified Purchase:Yes
We needed a new mattress and decided on the T&N for 2 reasons:
1. They are made in the USA.
2. Our son has 2 of them and we had slept on one when visiting him and his wife.
2. Our son has 2 of them and we had slept on one when visiting him and his wife.
The mattress is very comfortable! We are very happy with our purchase.
Written by a customer while visiting Tuft & Needle
Posted by: marie1
Gender:Female
Verified Purchase:Yes
Worth it. All night and day comfort. Almost no break in period. I would say it took ay most two weeks to feel heavenly, and keeps getting better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Charles verkist
from Washington
Gender:Male
Verified Purchase:Yes
This mattress would be great for people that like very firm mattress. My wife and I both our backs hurt sleeeping on this mattress. If you’re wanting a firm. Mattress this is the one for you. It is made very well.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 22, 2023
Hi Charles! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too firm for comfort and causes you discomfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: person
Verified Purchase:Yes
best for back sleepers
Written by a customer while visiting Tuft & Needle