Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Wonderful! Reinflation is worthy of a cat video!
on April 4, 2023
Posted by: Lydia M
from Bayside, WI
Gender:Female
Verified Purchase:Yes
I have now bought a total of 3 Tuft & Needle mattresses and am preparing to buy a fourth one for my daughter. Wonderful mattresses. Well made. Shipping is easy-peasy. Watching them re-inflate is entertaining ... but scares the cat! Perfect for sleeping. I highly recommend and will probably continue to purchase them to meet my and my family needs forever. Go Tuft & Needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: bobby 1
from arizona
Gender:Male
Verified Purchase:Yes
i feel my bed had some type of mite or bug when i opened the bed. Thank you.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 14, 2023
Hi Bobby! Thank you for your candid feedback, we're sorry to hear the mattress wasn't what you were expecting when it arrived. We make our mattresses with freshly poured foam and take great care when packaging each mattress on its way to your home. We don't want you to feel stuck with something you don't love and we'd be happy to take a look alongside you, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Shane S
Verified Purchase:Yes
Great Mattress Feel, Great Quality, Excellent Delivery, and Right Priced
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bren B
from Tennessee
Gender:Female
Verified Purchase:Yes
Love Tuft and Needle mattress! First purchase…very happy! Will be a return buyer!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Peppy
Verified Purchase:Yes
It's okay, for the price. For 2 people, you really don't get much space, as the bed tends to melt towards the edges, so you feel like you're falling off.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 26, 2023
Hi Peppy! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too soft around the edges. We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: SusieqGrooms
from Ohio
Gender:Female
Verified Purchase:Yes
A fine bed, but it is too firm for side sleepers
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Luucy
Verified Purchase:Yes
We absolutely love our new bed. So comfortable. It's easier than ever to sleep on my back rather than my side.
Written by a customer while visiting Tuft & Needle
Posted by: Ashediva
from NC
Gender:Female
Verified Purchase:Yes
Our 3rd Tuft & Needle mattress. Just as comfortable as the first!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle