Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: RLHath
Verified Purchase:Yes
I slept on this mattress at a friend's house and had to get one of my own. So glad I did! This is the most comfortable mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Luja
Gender:Male
Verified Purchase:Yes
I replaced my 7 year old T&N with a new one. The mattress was thinner and less firm
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 17, 2023
Hi there! Thank you for taking the time to share your experience, we'd be happy to clarify. You're correct, as of 2018 we made a change to our Original Mattress removing half of an inch of the base foam which made it a touch softer and took some of the height off. That said, you don't have to feel stuck with something you don't love. If you are within your 100-Night Sleep Trial, you can always reach out to us at 877-842-2586 or support@tuftandneedle.com and we can guide you from there. We hope this was insightful, but let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: karinMD
Gender:Female
Verified Purchase:Yes
Hard and not comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 17, 2023
Hi Karin, thank you for your feedback. We're so sorry to hear your T&N Original Mattress was too firm for comfort. You don't have to feel stuck with something you don't love! If you are within your 100-Night Sleep Trial, feel free to reach out to our team at 877-842-2586 or support!@tuftandneedle.com so we can guide you from there! We look forward to hearing from you and are happy to assist with any other questions you may have!
Written by a customer while visiting Tuft & Needle
Posted by: haley t
from Indiana
Gender:Female
Verified Purchase:Yes
We loveeeeee our king T&N bed. Our sleep has become so much better, more comfortable & we don’t want to get out of bed! The setup of our mattress was so easy. We will be getting another one day!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KellyLS
from SC
Gender:Female
Verified Purchase:Yes
Great mattress. Bought Queen 3+ years ago. Bought Twin this time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lees girl
Gender:Female
Verified Purchase:Yes
Super comfortable and durable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tina I. S.
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
We loved our first one so much we bought a 2nd one for our guest bedroom
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jeffrey G
Gender:Male
Verified Purchase:Yes
This mattress is even more comfortable when I bought it 10 years ago.. it really last quite a long time.
And the comfort is a 10 out of 10. I will always buy T&N
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle